What County do you reside in?

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* 1. What County do you reside in?

Who is filling out this survey?

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* 2. Who is filling out this survey?

Why do you use transportation services?

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* 3. Why do you use transportation services?

What kind of transportation service do you utilize?

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* 4. What kind of transportation service do you utilize?

What do you like best about your transportation provider(s) in terms of the overall experience? (Please specify)

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* 5. What do you like best about your transportation provider(s) in terms of the overall experience? (Please specify)

What do you think can be improved by your transportation provider(s) in terms of the overall experience? (Please specify)

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* 6. What do you think can be improved by your transportation provider(s) in terms of the overall experience? (Please specify)

List the transportation providers you currently use:

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* 7. List the transportation providers you currently use:

Which transportation provider do you prefer and why?

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* 8. Which transportation provider do you prefer and why?

Why do you use multiple transportation providers?

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* 9. Why do you use multiple transportation providers?

How many time(s) do you use transportation in a given week?

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* 10. How many time(s) do you use transportation in a given week?

My transportation provider’s vehicles have adequate equipment to meet my required needs (ramp, lift, straps, railings, etc.).

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* 11. My transportation provider’s vehicles have adequate equipment to meet my required needs (ramp, lift, straps, railings, etc.).

Many times transportation services go unused because people do not know what options exist. In your opinion, what is the best way to communicate information about these services to you? (Check all that apply.)

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* 12. Many times transportation services go unused because people do not know what options exist. In your opinion, what is the best way to communicate information about these services to you? (Check all that apply.)

What is your preferred way to make arrangements for transportation?

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* 13. What is your preferred way to make arrangements for transportation?

In general, arranging transportation meets my needs. (Please choose only one response):

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* 14. In general, arranging transportation meets my needs. (Please choose only one response):

How would you rate your transportation reservation process? (On a scale of 1-5, with 1 being the highest rank and 5 being the lowest rank)

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* 15. How would you rate your transportation reservation process? (On a scale of 1-5, with 1 being the highest rank and 5 being the lowest rank)

In general, I feel safe when I use transportation services. (Please choose only one response):

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* 16. In general, I feel safe when I use transportation services. (Please choose only one response):

In general, transportation services are convenient and meet my needs. (Please choose only one response):

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* 17. In general, transportation services are convenient and meet my needs. (Please choose only one response):

In general, transportation drivers are professional. (Please choose only one response):

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* 18. In general, transportation drivers are professional. (Please choose only one response):

In general, transportation vehicles are well maintained. (Please choose only one response):

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* 19. In general, transportation vehicles are well maintained. (Please choose only one response):

In general, transportation services allows me to make it to my destination on time. (Please choose only one response):

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* 20. In general, transportation services allows me to make it to my destination on time. (Please choose only one response):

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