We hope your experience in the Financial Aid Office was positive and informative. To help us better serve you, please complete this survey at your convenience.(Your responses will be kept confidential).

• Please share your thoughts with us regarding the Financial Aid Office.
• Please do not take this survey if you have already filled one out this semester.



Please tell us about yourself:
What is your Ethnicity?

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* 1. What is your Ethnicity?

What is your gender?

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* 2. What is your gender?

What is your age?

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* 3. What is your age?

I would prefer to receive the services provided by this office: (Mark all that apply)

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* 4. I would prefer to receive the services provided by this office: (Mark all that apply)

The office staff was courteous and professional.

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* 5. The office staff was courteous and professional.

The office staff was knowledgeable.

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* 6. The office staff was knowledgeable.

The wait time to be seen when I arrived at this office was acceptable to me.

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* 7. The wait time to be seen when I arrived at this office was acceptable to me.

Overall, how satisfied were you with the service you received today?

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* 8. Overall, how satisfied were you with the service you received today?

Please tell us what you know about financial aid (including any rules, regulations, and/or principles).

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* 9. Please tell us what you know about financial aid (including any rules, regulations, and/or principles).

Please describe the financial aid process at L.A. Southwest College.

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* 10. Please describe the financial aid process at L.A. Southwest College.

Please explain how you will remain in good standing in financial aid.

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* 11. Please explain how you will remain in good standing in financial aid.

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