We hope your experience in the Financial Aid Office was positive and informative. To help us better serve you, please complete this survey at your convenience.(Your responses will be kept confidential).

• Please share your thoughts with us regarding the Financial Aid Office.
• Please do not take this survey if you have already filled one out this semester.

Please tell us about yourself:

* 1. What is your Ethnicity?

* 2. What is your gender?

* 3. What is your age?

* 4. I would prefer to receive the services provided by this office: (Mark all that apply)

* 5. The office staff was courteous and professional.

* 6. The office staff was knowledgeable.

* 7. The wait time to be seen when I arrived at this office was acceptable to me.

* 8. Overall, how satisfied were you with the service you received today?

* 9. Please tell us what you know about financial aid (including any rules, regulations, and/or principles).

* 10. Please describe the financial aid process at L.A. Southwest College.

* 11. Please explain how you will remain in good standing in financial aid.