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Sona Compounding Patient Survey
Patient Survey
Please help us improve our service by completing this brief survey.
We appreciate your honest feedback and look forward to serving you again soon!
1.
On a scale of zero to ten, how likely are you to recommend Sona Compounding Pharmacy to a friend or colleague?
0
1
2
3
4
5
6
7
8
9
10
2.
Please rate your interactions with the Sona Compounding Pharmacy staff:
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
My phone calls are answered promptly
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
People who answer my calls or meet with me are helpful
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
People really listen to me when I call or have an appointment
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
People take time to answer all of my questions
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
People spend enough time with me when I call or during my appointments
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
I receive proper counseling on my medications, including how to use or take them
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
I receive information on side effects or other problems that I could have with my medications
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
People show respect for what I have to say
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
People show me empathy and are concerned for my needs
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
People are concerned for my privacy
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
People I speak with know about the medications I’m taking
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
Overall, I am satisfied with the care I receive from Sona Compounding Pharmacy
Strongly Disagree
Disagree
Agree
Strongly Agree
Not Applicable
3.
Additional comments and/or feedback:
4.
How did you hear about Sona Compounding Pharmacy?
5.
Optional:
Name
Email Address
Phone Number
6.
Would you like a phone call follow-up to this survey?
Yes
No