This survey is intended to be used to improve the current performance of Sussex County’s overall transit system in order to service our residents’ needs as best as we can in the area of transportation.  We value all of our passengers and want to ensure that they get where they need to go safely and in a timely manner.  We also want to make sure that the expectation is a high level of customer service and performance.  Your answers will help us evaluate what we are doing well and prioritize recommended areas of improvement. Thank you for taking the time to fill out the survey.

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* 1. I use the Skylands Ride transit services:

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* 2. Do you ride the Public Connect (loop bus)?

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* 3. Do you use our Demand Response/On-Demand transportation (requires appt.)?

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* 4. Skylands Ride picks me up within the time frame they give me.

  Always  Usually  Seldom  Never
Skylands Ride picks me up within the time frame they give me.
Drivers are courteous and professional.
The buses are neat and clean.
Drivers drive safely and with care.

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* 5. I rely on Skylands Ride:

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* 6. If Skylands Ride were not available to me I would:

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* 7. I use Skylands Ride for transportation for the below purposes (check all that apply):

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* 8. I have been riding Skylands Ride/Transit services for this amount of time:

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* 9. Do you own a car?

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* 10. What do you like best about Skylands Ride?

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* 11. If we could make one change to the service, what do you think it should be?

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* 12. Please enter your town and zip code below. (This can be used in order to evaluate where there are transportation needs throughout the county and coordinate services more effectively).

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* 13. What is your age range?

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* 14. If you would like to enter the drawing for a Visa gift card, please provide your name and contact information below:

Thank you for completing this survey and for your valuable time!
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