Radiant Loyalty Programme

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* 1. What is your Name and Surname?

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* 2. Which Skin Renewal branch is you Home Branch?

Bedfordview

Brooklyn

Cape Quarter

Claremont

Constantia

Fourways

Hillcrest

Illovo

Irene

Morningside

Parkhurst

Rivonia Village

Sandton

Stellenbosch

Somerset West

Willowbridge

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* 3. Please select your Gender?

Male

Female

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* 4. How friendly and helpful was your therapist in explaining the benefits of our Loyalty Programme?

Very friendly

Friendly

Disinterested

Unfriendly

Very Unfriendly

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* 5. Do you understand how our Radiant Loyalty Programme works?

Yes

It was never explained to me

Comments

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* 6. Rate your satisfaction level with our Loyalty Programme?

Very satisfied

Satisfied

Neutral

Dissatisfied

Very dissatisfied

If you are dissatisfied, please explain why?

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* 7. Please specify, how frequently do you visit Skin Renewal?

Once a week

Once a month

Once in three months

Once in six months

Once a year

Other

Other (please specify)

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* 8. If you are satisfied with our Loyalty Programme, would you recommend it to others?

Yes

Can't say

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* 9. Were the staff at Skin Renewal able to resolve any query regarding the Loyalty Programme?

Yes

More or Less

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* 10. How would you rate our Radiant Loyalty Programme?

Very good

Good

Average

Poor

Very Poor

What would you change?

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* 11. It takes too long to earn points to get anything worthwhile? Please rate this statement from 1-10.

Disagree

Agree

Disagree

Agree

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* 12. I save a lot of money by using my loyalty vouchers? Please rate this statement from 1-10.

Disagree

Agree

Disagree

Agree

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* 13. How convenient is our Loyalty Programme to use?

Extremely convenient

Very convenient

Moderately convenient

Slightly convenient

Not at all convenient

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* 1. What is your Name and Surname?

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* 2. Which Skin Renewal branch is you Home Branch?

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* 3. Please select your Gender?

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* 4. How friendly and helpful was your therapist in explaining the benefits of our Loyalty Programme?

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* 5. Do you understand how our Radiant Loyalty Programme works?

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* 6. Rate your satisfaction level with our Loyalty Programme?

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* 7. Please specify, how frequently do you visit Skin Renewal?

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* 8. If you are satisfied with our Loyalty Programme, would you recommend it to others?

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* 9. Were the staff at Skin Renewal able to resolve any query regarding the Loyalty Programme?

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* 10. How would you rate our Radiant Loyalty Programme?

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* 11. It takes too long to earn points to get anything worthwhile? Please rate this statement from 1-10.

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* 12. I save a lot of money by using my loyalty vouchers? Please rate this statement from 1-10.

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* 13. How convenient is our Loyalty Programme to use?

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* 14. Do you have any suggestions on how we can improve our Loyalty Programme?