What Skills Will Your Business Need in 5

Thank you for your interest.

We are undertaking international research to better understand the hospitality industry's skills needs for the future.

With the industry facing such significant challenges gaining insight into your views of the professional skills your business will need in the future is vital.

This survey should not take more than 10 minutes of your time.

	Completely Agree	Agree	Neither Agree nor Disagree	Disagree	Completely Disagree
Younger new entrants to the industry expect a better work - life balance in their careers	Younger new entrants to the industry expect a better work - life balance in their careers Completely Agree	Younger new entrants to the industry expect a better work - life balance in their careers Agree	Younger new entrants to the industry expect a better work - life balance in their careers Neither Agree nor Disagree	Younger new entrants to the industry expect a better work - life balance in their careers Disagree	Younger new entrants to the industry expect a better work - life balance in their careers Completely Disagree
Comment
Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years	Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Completely Agree	Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Agree	Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Neither Agree nor Disagree	Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Disagree	Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Completely Disagree
Comment
The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations.	The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Completely Agree	The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Agree	The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Neither Agree nor Disagree	The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Disagree	The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Completely Disagree
Comment
Education and training will have to change to keep pace with the changes in the industry	Education and training will have to change to keep pace with the changes in the industry Completely Agree	Education and training will have to change to keep pace with the changes in the industry Agree	Education and training will have to change to keep pace with the changes in the industry Neither Agree nor Disagree	Education and training will have to change to keep pace with the changes in the industry Disagree	Education and training will have to change to keep pace with the changes in the industry Completely Disagree
Comment
The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime	The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Completely Agree	The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Agree	The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Neither Agree nor Disagree	The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Disagree	The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Completely Disagree
Comment
The industry will be smaller and leaner as a result of the pandemic	The industry will be smaller and leaner as a result of the pandemic Completely Agree	The industry will be smaller and leaner as a result of the pandemic Agree	The industry will be smaller and leaner as a result of the pandemic Neither Agree nor Disagree	The industry will be smaller and leaner as a result of the pandemic Disagree	The industry will be smaller and leaner as a result of the pandemic Completely Disagree
Comment
The current education and training systems are good at preparing students for the industry.	The current education and training systems are good at preparing students for the industry. Completely Agree	The current education and training systems are good at preparing students for the industry. Agree	The current education and training systems are good at preparing students for the industry. Neither Agree nor Disagree	The current education and training systems are good at preparing students for the industry. Disagree	The current education and training systems are good at preparing students for the industry. Completely Disagree
Comment
Technology will have a more important role to play in the future	Technology will have a more important role to play in the future Completely Agree	Technology will have a more important role to play in the future Agree	Technology will have a more important role to play in the future Neither Agree nor Disagree	Technology will have a more important role to play in the future Disagree	Technology will have a more important role to play in the future Completely Disagree
Comment

Completely Agree

Agree

Neither Agree nor Disagree

Disagree

Completely Disagree

Younger new entrants to the industry expect a better work - life balance in their careers

Younger new entrants to the industry expect a better work - life balance in their careers Completely Agree

Younger new entrants to the industry expect a better work - life balance in their careers Agree

Younger new entrants to the industry expect a better work - life balance in their careers Neither Agree nor Disagree

Younger new entrants to the industry expect a better work - life balance in their careers Disagree

Younger new entrants to the industry expect a better work - life balance in their careers Completely Disagree

Comment

Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years

Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Completely Agree

Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Agree

Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Neither Agree nor Disagree

Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Disagree

Recruitment and retention are and will remain one of the biggest issues facing the industry over the next 5 years Completely Disagree

Comment

The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations.

The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Completely Agree

The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Agree

The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Neither Agree nor Disagree

The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Disagree

The industry will need to demonstrate how it will be more environmentally sustainable and more aware of guests' values and expectations. Completely Disagree

Comment

Education and training will have to change to keep pace with the changes in the industry

Education and training will have to change to keep pace with the changes in the industry Completely Agree

Education and training will have to change to keep pace with the changes in the industry Agree

Education and training will have to change to keep pace with the changes in the industry Neither Agree nor Disagree

Education and training will have to change to keep pace with the changes in the industry Disagree

Education and training will have to change to keep pace with the changes in the industry Completely Disagree

Comment

The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime

The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Completely Agree

The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Agree

The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Neither Agree nor Disagree

The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Disagree

The pandemic has resulted in the hospitality industry undergoing the most significant changes in my lifetime Completely Disagree

Comment

The industry will be smaller and leaner as a result of the pandemic

The industry will be smaller and leaner as a result of the pandemic Completely Agree

The industry will be smaller and leaner as a result of the pandemic Agree

The industry will be smaller and leaner as a result of the pandemic Neither Agree nor Disagree

The industry will be smaller and leaner as a result of the pandemic Disagree

The industry will be smaller and leaner as a result of the pandemic Completely Disagree

Comment

The current education and training systems are good at preparing students for the industry.

The current education and training systems are good at preparing students for the industry. Completely Agree

The current education and training systems are good at preparing students for the industry. Agree

The current education and training systems are good at preparing students for the industry. Neither Agree nor Disagree

The current education and training systems are good at preparing students for the industry. Disagree

The current education and training systems are good at preparing students for the industry. Completely Disagree

Comment

Technology will have a more important role to play in the future

Technology will have a more important role to play in the future Completely Agree

Technology will have a more important role to play in the future Agree

Technology will have a more important role to play in the future Neither Agree nor Disagree

Technology will have a more important role to play in the future Disagree

Technology will have a more important role to play in the future Completely Disagree

Comment

What Skills Will Your Business Need in 5 - 10 YearsTime?

1. The industry in the future

Question Title

* 1. Which of the following statements best represents your views?

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* 2. Do you think that business now needs to be flexible in recruiting the workforce and accommodate a more flexible working pattern?

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* 3. Do you think that your business model will be the same after the pandemic as it was before?