AIHA Laboratory Accreditation Program (AIHA-LAP, LLC) is committed to continuous quality improvement in all AIHA-LAP, LLC provided services. In order to monitor our progress and the level of customer satisfaction in the AIHA-LAP, LLC programs, it is important that we receive regular feedback from our customers, both positive and negative. We ask for your assistance by completing the following form at the close of your site assessment.

This form should be used for feedback regarding your most recent AIHA-LAP, LLC Accreditation site assessment. This should reflect feedback regarding the site assessor and the assessment itself, and not your overall satisfaction with your participation in the AIHA-LAP, LLC Accreditation Program. This information is confidential and will be shared with the assessor only as part of their annual evaluation, and in abstract without any mention of your laboratory name. Please add any comments, positive or negative, in the space provided below. Thank you in advance.

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* 1. General Information

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* 2. Laboratory’s Feedback Regarding the Site Assessor/Site Assessment:

  Needs Improvement (Please explain below) Satisfactory Excellent
1. Laboratory assessment methods and techniques: examining, questioning, evaluating and reporting?
2. Audit management skills used during the assessment (preparation, organization, time management, direction)?
3. Technical knowledge of all aspects being audited (procedures/tests, records, equipment, facilities, QA/QC, calibration, personnel/organization)?
4. Personal attributes (judgment, objectivity, maturity, interpersonal skills)?
5. Oral and written communication skills?
6. Presentation of assessment findings and conclusions in logical and orderly sequence and in appropriate depth?

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* 3. May we contact you regarding this feedback?

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* 4. If we may contact you regarding this feedback, please provide the requested information:

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