2017 Citizen Feedback

Informed Consent Statement

You are being given the opportunity to volunteer to participate in a project conducted through John Brown University and the city of Siloam Springs.

1. The purpose of this survey is to gather feedback regarding citizen satisfaction of the local government.

2. As a citizen of Siloam Springs, you have been chosen to participate in this study and provide helpful feedback to improve local government services.

3. Participants will answer a series of questions throughout this survey. The topic of the questions involve quality of life and characteristics of Siloam Springs, satisfaction with local government services, and various demographic questions

4. There are no known risks in this study.

6. The survey results will be anonymous and none of the data you provide will ever be linked to your identity. None of the following questions are required. Participants are free to skip any question(s) as they wish.

7. The data received from this survey will be stored in SurveyMonkey. It will be protected by a password. Only the researchers will have access to the data. The researchers will not have any way to connect any data to anyone’s identity

8. Persons under the age of 18 should not participate in this study.

9. Refusal to participate in this study will have no effect on any future services you may be entitled to from the city. You are free to withdraw from the study at any time without penalty.

If you have any questions at any time during the study, you may contact Daniel Funk at funkd@jbu.edu or 316-765-2271, or Dr. Rick Froman at rfroman@jbu.edu or the Chair of John Brown University’s Institutional Review Board at (479) 524-7164.

I have been given information about this research and about any potential risks or benefits that may accompany my participation. I also have been given, and understand, my rights as a participant in this research. By clicking on the button to continue the survey, I give my consent to participate in this project and have my data included in the analysis.

Question Title

* 1. Please rate each of the following aspects of the quality of life in Siloam Springs:

	Excellent	Good	Fair	Poor	Don't Know
Siloam Springs as a place to live	Siloam Springs as a place to live Excellent	Siloam Springs as a place to live Good	Siloam Springs as a place to live Fair	Siloam Springs as a place to live Poor	Siloam Springs as a place to live Don't Know
Your neighborhood as a place to live	Your neighborhood as a place to live Excellent	Your neighborhood as a place to live Good	Your neighborhood as a place to live Fair	Your neighborhood as a place to live Poor	Your neighborhood as a place to live Don't Know
Siloam Springs as a place to work	Siloam Springs as a place to work Excellent	Siloam Springs as a place to work Good	Siloam Springs as a place to work Fair	Siloam Springs as a place to work Poor	Siloam Springs as a place to work Don't Know
Siloam Springs as a place to retire	Siloam Springs as a place to retire Excellent	Siloam Springs as a place to retire Good	Siloam Springs as a place to retire Fair	Siloam Springs as a place to retire Poor	Siloam Springs as a place to retire Don't Know
The overall quality of life in Siloam Springs	The overall quality of life in Siloam Springs Excellent	The overall quality of life in Siloam Springs Good	The overall quality of life in Siloam Springs Fair	The overall quality of life in Siloam Springs Poor	The overall quality of life in Siloam Springs Don't Know

Question Title

* 2. Please rate each of the following characteristics as they relate to Siloam Springs as a whole:

	Excellent	Good	Fair	Poor	Don't Know
Sense of community	Sense of community Excellent	Sense of community Good	Sense of community Fair	Sense of community Poor	Sense of community Don't Know
Openness and acceptance of the community toward people of diverse backgrounds	Openness and acceptance of the community toward people of diverse backgrounds Excellent	Openness and acceptance of the community toward people of diverse backgrounds Good	Openness and acceptance of the community toward people of diverse backgrounds Fair	Openness and acceptance of the community toward people of diverse backgrounds Poor	Openness and acceptance of the community toward people of diverse backgrounds Don't Know
Overall appearance of Siloam Springs	Overall appearance of Siloam Springs Excellent	Overall appearance of Siloam Springs Good	Overall appearance of Siloam Springs Fair	Overall appearance of Siloam Springs Poor	Overall appearance of Siloam Springs Don't Know
Cleanliness of Siloam Springs	Cleanliness of Siloam Springs Excellent	Cleanliness of Siloam Springs Good	Cleanliness of Siloam Springs Fair	Cleanliness of Siloam Springs Poor	Cleanliness of Siloam Springs Don't Know
Overall quality of new development in Siloam Springs	Overall quality of new development in Siloam Springs Excellent	Overall quality of new development in Siloam Springs Good	Overall quality of new development in Siloam Springs Fair	Overall quality of new development in Siloam Springs Poor	Overall quality of new development in Siloam Springs Don't Know
Variety of housing options	Variety of housing options Excellent	Variety of housing options Good	Variety of housing options Fair	Variety of housing options Poor	Variety of housing options Don't Know
Overall quality of business and service establishments in Siloam Springs	Overall quality of business and service establishments in Siloam Springs Excellent	Overall quality of business and service establishments in Siloam Springs Good	Overall quality of business and service establishments in Siloam Springs Fair	Overall quality of business and service establishments in Siloam Springs Poor	Overall quality of business and service establishments in Siloam Springs Don't Know
Shopping opportunities	Shopping opportunities Excellent	Shopping opportunities Good	Shopping opportunities Fair	Shopping opportunities Poor	Shopping opportunities Don't Know
Recreational opportunities	Recreational opportunities Excellent	Recreational opportunities Good	Recreational opportunities Fair	Recreational opportunities Poor	Recreational opportunities Don't Know

Question Title

* 3. Please rate each of the following characteristics as they relate to Siloam Springs as a whole:

	Excellent	Good	Fair	Poor
Educational opportunities	Educational opportunities Excellent	Educational opportunities Good	Educational opportunities Fair	Educational opportunities Poor	Educational opportunities
Employment opportunities	Employment opportunities Excellent	Employment opportunities Good	Employment opportunities Fair	Employment opportunities Poor	Employment opportunities
Opportunities to participate in social events and activities	Opportunities to participate in social events and activities Excellent	Opportunities to participate in social events and activities Good	Opportunities to participate in social events and activities Fair	Opportunities to participate in social events and activities Poor	Opportunities to participate in social events and activities
Opportunities to volunteer	Opportunities to volunteer Excellent	Opportunities to volunteer Good	Opportunities to volunteer Fair	Opportunities to volunteer Poor	Opportunities to volunteer
Opportunities to participate in community matters	Opportunities to participate in community matters Excellent	Opportunities to participate in community matters Good	Opportunities to participate in community matters Fair	Opportunities to participate in community matters Poor	Opportunities to participate in community matters
Ease of car travel in Siloam Springs	Ease of car travel in Siloam Springs Excellent	Ease of car travel in Siloam Springs Good	Ease of car travel in Siloam Springs Fair	Ease of car travel in Siloam Springs Poor	Ease of car travel in Siloam Springs
Ease of walking in Siloam Springs	Ease of walking in Siloam Springs Excellent	Ease of walking in Siloam Springs Good	Ease of walking in Siloam Springs Fair	Ease of walking in Siloam Springs Poor	Ease of walking in Siloam Springs
Availability of paths and walking trails	Availability of paths and walking trails Excellent	Availability of paths and walking trails Good	Availability of paths and walking trails Fair	Availability of paths and walking trails Poor	Availability of paths and walking trails
Traffic flow on major streets	Traffic flow on major streets Excellent	Traffic flow on major streets Good	Traffic flow on major streets Fair	Traffic flow on major streets Poor	Traffic flow on major streets
Amount of public parking	Amount of public parking Excellent	Amount of public parking Good	Amount of public parking Fair	Amount of public parking Poor	Amount of public parking

Question Title

* 4. Please rate each of the following characteristics as they relate to Siloam Springs as a whole:

	Excellent	Good	Fair	Poor	Don't Know
Availability of affordable quality housing	Availability of affordable quality housing Excellent	Availability of affordable quality housing Good	Availability of affordable quality housing Fair	Availability of affordable quality housing Poor	Availability of affordable quality housing Don't Know
Availability of affordable quality child care	Availability of affordable quality child care Excellent	Availability of affordable quality child care Good	Availability of affordable quality child care Fair	Availability of affordable quality child care Poor	Availability of affordable quality child care Don't Know
Availability of affordable quality food	Availability of affordable quality food Excellent	Availability of affordable quality food Good	Availability of affordable quality food Fair	Availability of affordable quality food Poor	Availability of affordable quality food Don't Know
Quality of overall natural environment in Siloam Springs	Quality of overall natural environment in Siloam Springs Excellent	Quality of overall natural environment in Siloam Springs Good	Quality of overall natural environment in Siloam Springs Fair	Quality of overall natural environment in Siloam Springs Poor	Quality of overall natural environment in Siloam Springs Don't Know
Dining opportunities	Dining opportunities Excellent	Dining opportunities Good	Dining opportunities Fair	Dining opportunities Poor	Dining opportunities Don't Know
Visibility of public art	Visibility of public art Excellent	Visibility of public art Good	Visibility of public art Fair	Visibility of public art Poor	Visibility of public art Don't Know
Handicap accessibility on sidewalks and crosswalks	Handicap accessibility on sidewalks and crosswalks Excellent	Handicap accessibility on sidewalks and crosswalks Good	Handicap accessibility on sidewalks and crosswalks Fair	Handicap accessibility on sidewalks and crosswalks Poor	Handicap accessibility on sidewalks and crosswalks Don't Know
Unique identity	Unique identity Excellent	Unique identity Good	Unique identity Fair	Unique identity Poor	Unique identity Don't Know

Question Title

* 5. To what degree, if at all, are run down buildings, weed lots or junk vehicles a problem in Siloam Springs?

Not problem

Minor problem

Moderate problem

Major problem

Don't know

Question Title

* 6. Please rate the speed of growth in the following categories in Siloam Springs over the past 2 years:

	Excellent	Good	Fair	Poor	Don't Know
Population growth	Population growth Excellent	Population growth Good	Population growth Fair	Population growth Poor	Population growth Don't Know
Retail growth (stores, restaurants, etc.)	Retail growth (stores, restaurants, etc.) Excellent	Retail growth (stores, restaurants, etc.) Good	Retail growth (stores, restaurants, etc.) Fair	Retail growth (stores, restaurants, etc.) Poor	Retail growth (stores, restaurants, etc.) Don't Know
Jobs growth	Jobs growth Excellent	Jobs growth Good	Jobs growth Fair	Jobs growth Poor	Jobs growth Don't Know