Like other municipalities, the City of Shrewsbury works diligently to maintain consistent levels of service for its residents and businesses. However, the City is facing a continued loss of tenured personnel and has several areas of key infrastructure and public facilities in urgent need of repair and/or replacement.

Despite high efficiency in operations and strict budget controls in recent years, including freezing salaries, reducing benefits and delaying needed capital expenditures, current revenues are not sustaining the costs of services. While the City reserves have helped cover expenses to date, the current rate of decline in the City revenues is not sustainable.

As our City leaders plan how to best continue bringing you the services you have come to expect, we want to know what is truly important to the members of our community. Please complete this survey to let us know what your priorities are.  We appreciate your feedback and will make the results of this survey available when complete.