BUYOSPHERE TOOLBOX SHOP SURVEY

Training

This anonymous survey will help you better understand the benefits of training offered in the automotive repair industry.

Question Title

* 1. How much training is provided by your current shop?

Too much

Just the right amount

Not enough

None

Question Title

* 2. When is the last time you participated in training at your current shop?

Within the past month

Within the past six months

Within the past year

More than one year ago

Never

Question Title

* 3. What kind of training does your current shop offer? (click all that apply)

Technical/mechanical training

Customer service/phone skills training

Sales training

Communication and conflict resolution training

Management/leadership training

None

Other (please specify)

Question Title

* 4. How has your current shop benefited from training as a whole? (click all that apply)

Greater efficiency

Increased productivity

Improved consistency

Higher shop sales and profits

It hasn't

Other (please specify)

Question Title

* 5. How have YOU benefited from training offered by your current shop? (click all that apply)

Greater efficiency

Increased productivity

Improved consistency

Make more money

I haven't

Other (please specify)