Welcome to Service Council's 2019 Service Leader's Trends survey. We appreciate you taking the time to complete this short survey. This survey is intended for leaders of service businesses or for those in charge of service initiatives at other businesses. The survey contains less than 20 questions (with 5 demographic questions) and should take less than 10 minutes to complete.

The intent of this research survey is to:
  • Understand the key pressures facing your organization for the coming year (2019)
  • Uncover key drivers of success in 2019
  • Identify areas of investment and transformation in 2019
Results. By participating in the survey, you will receive complimentary access to the results. Results will be published in December 2018 (and spanning into the early part of 2019) and will be made available to you at the end of the survey period.

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* 1. Please enter your email address? (This is needed for the delivery of survey results)

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* 2. Please enter additional contact information (optional)