Thank you for your time. In order for us to continuously improve the client/patient experience, we would like to solicit feedback from you on this short survey. We only need a few minutes of your time.

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* 1. Please indicate which Seniors for Seniors branch you receive services from.

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* 2. Overall, how would you rate the services that you received from Seniors for Seniors?

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* 3. Did you feel safe when the companion provided care?

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* 4. Did the companion treat you with courtesy and respect?

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* 5. Did the companion help you with what is most important to you?

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* 6. Did the companion arrive as scheduled?

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* 7. When you called the offices of Seniors for Seniors with issues (e.g. billing, services provided, scheduling), was your inquiry responded to in a timely/efficient manner?

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* 8. Would you recommend Seniors for Seniors to family or friends?

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* 9. Do you know about the services offered through Spectrum's other divisions: Spectrum Health Care and Spectrum Patient Services?

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