Senior Serving Seniors 2024

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* 1. Which municipality do you live in?

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* 2. What is your age group?

Under 55

56-65

66-75

76-85

86 and better

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* 3. What is your gender?

Male

Female

Other Gender

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* 4. Please tell us more about where you live?

I live independently and by myself in my own home or condo/apartment (rented or owned)

I live independently with a spouse, family members, or room mates in my own home or condo/apartment (rented or owned)

I live in a supported community residence such as a co-op or seniors housing

I live in a residence and access some or occasional support and care services

I live in a residence and access significant and regular support and care services

Other (please specify)

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* 5. Have you ever heard of, or used, any of the following services offered by Seniors Serving Seniors?

Seniors' Services Directory - Blue Book of 500 local resources

Return to Health Program - for people leaving hospital

Seniors Link - Referral Services

Seniors in Stitches - Volunteer Knitting Program

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* 6. How do you prefer to communicate with a senior serving organization?

In person

Via Email or Telephone

Via Zoom or another online video platform

Artificial Intelligence Assistant on a computer or tablet

Via a centralized call centre or website (e.g. BC211)

Other (please specify)

None of the above

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* 7. Which of the following services do you currently use, or might you use in the next year? Please pick all that apply.

Personal Care: support with bathing, dressing, meal preparation

Home Support: support with laundry, home cleaning, garden and maintenance

Moving or Sorting: support with packing, clearing out, moving, recycling or selling

Transportation: Support learning how to get somewhere or support to get to a destination

Communications and Problem Solving: Support dealing with a service provider, bank, or business

Social Engagement: Access to people, social activities, group outings

Learning and Growth: Opportunities to learn new things or participate in new activities

Health Care Navigation and Sourcing: Support finding a service or program

None of the Above

Other (please specify)

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* 8. How does your ability to pay the cost of a service factor into your decision to use that service? e.g home cleaning

A great deal

A lot

A moderate amount

A little

None at all

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* 9. Health and Wellbeing: Please tell us how satisfied you are with the following items:

	The range of health services available to you in your community	The delivery of health and support services is coordinated and simple	Health and social services are conveniently located
Very satisfied	Very satisfied The range of health services available to you in your community	Very satisfied The delivery of health and support services is coordinated and simple	Very satisfied Health and social services are conveniently located
Satisfied	Satisfied The range of health services available to you in your community	Satisfied The delivery of health and support services is coordinated and simple	Satisfied Health and social services are conveniently located
Neither satisfied nor dissatisfied	Neither satisfied nor dissatisfied The range of health services available to you in your community	Neither satisfied nor dissatisfied The delivery of health and support services is coordinated and simple	Neither satisfied nor dissatisfied Health and social services are conveniently located
Dissatisfied	Dissatisfied The range of health services available to you in your community	Dissatisfied The delivery of health and support services is coordinated and simple	Dissatisfied Health and social services are conveniently located
Very dissatisfied	Very dissatisfied The range of health services available to you in your community	Very dissatisfied The delivery of health and support services is coordinated and simple	Very dissatisfied Health and social services are conveniently located

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* 10. Housing and Transportation: Please tell us how you feel about the following items:

	The range of affordable housing options available to you in your community	Transportation options are adequate for your needs	Transportation options are affordable
Very satisfied	Very satisfied The range of affordable housing options available to you in your community	Very satisfied Transportation options are adequate for your needs	Very satisfied Transportation options are affordable
Satisfied	Satisfied The range of affordable housing options available to you in your community	Satisfied Transportation options are adequate for your needs	Satisfied Transportation options are affordable
Neither satisfied nor dissatisfied	Neither satisfied nor dissatisfied The range of affordable housing options available to you in your community	Neither satisfied nor dissatisfied Transportation options are adequate for your needs	Neither satisfied nor dissatisfied Transportation options are affordable
Dissatisfied	Dissatisfied The range of affordable housing options available to you in your community	Dissatisfied Transportation options are adequate for your needs	Dissatisfied Transportation options are affordable
Very dissatisfied	Very dissatisfied The range of affordable housing options available to you in your community	Very dissatisfied Transportation options are adequate for your needs	Very dissatisfied Transportation options are affordable

Comments

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* 11. Social Activities: Please tell us how you feel about the following items:

	There are enough social activities available to you in your community	These activities are accessible and affordable?	The social activities that are available meet your interests and goals
Very satisfied	Very satisfied There are enough social activities available to you in your community	Very satisfied These activities are accessible and affordable?	Very satisfied The social activities that are available meet your interests and goals
Satisfied	Satisfied There are enough social activities available to you in your community	Satisfied These activities are accessible and affordable?	Satisfied The social activities that are available meet your interests and goals
Neither satisfied nor dissatisfied	Neither satisfied nor dissatisfied There are enough social activities available to you in your community	Neither satisfied nor dissatisfied These activities are accessible and affordable?	Neither satisfied nor dissatisfied The social activities that are available meet your interests and goals
Dissatisfied	Dissatisfied There are enough social activities available to you in your community	Dissatisfied These activities are accessible and affordable?	Dissatisfied The social activities that are available meet your interests and goals
Very dissatisfied	Very dissatisfied There are enough social activities available to you in your community	Very dissatisfied These activities are accessible and affordable?	Very dissatisfied The social activities that are available meet your interests and goals

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* 12. Support Services: Please tell us how you feel about the following items:

	There are enough support services available to you in your community	Support services are accessible and affordable	The services and amenities available to seniors in your community meet your needs and goals
Very satisfied	Very satisfied There are enough support services available to you in your community	Very satisfied Support services are accessible and affordable	Very satisfied The services and amenities available to seniors in your community meet your needs and goals
Satisfied	Satisfied There are enough support services available to you in your community	Satisfied Support services are accessible and affordable	Satisfied The services and amenities available to seniors in your community meet your needs and goals
Neither satisfied nor dissatisfied	Neither satisfied nor dissatisfied There are enough support services available to you in your community	Neither satisfied nor dissatisfied Support services are accessible and affordable	Neither satisfied nor dissatisfied The services and amenities available to seniors in your community meet your needs and goals
Dissatisfied	Dissatisfied There are enough support services available to you in your community	Dissatisfied Support services are accessible and affordable	Dissatisfied The services and amenities available to seniors in your community meet your needs and goals
Very dissatisfied	Very dissatisfied There are enough support services available to you in your community	Very dissatisfied Support services are accessible and affordable	Very dissatisfied The services and amenities available to seniors in your community meet your needs and goals

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* 13. Financial Support Services and Fraud Prevention: Please tell us how you feel about the following items:

	Financial assistance programs available to me in my community	Fraud and scammer protection services available to me in my community	Information about ways I can protect and enhance my financial security
Very satisfied	Very satisfied Financial assistance programs available to me in my community	Very satisfied Fraud and scammer protection services available to me in my community	Very satisfied Information about ways I can protect and enhance my financial security
Satisfied	Satisfied Financial assistance programs available to me in my community	Satisfied Fraud and scammer protection services available to me in my community	Satisfied Information about ways I can protect and enhance my financial security
Neither satisfied nor dissatisfied	Neither satisfied nor dissatisfied Financial assistance programs available to me in my community	Neither satisfied nor dissatisfied Fraud and scammer protection services available to me in my community	Neither satisfied nor dissatisfied Information about ways I can protect and enhance my financial security
Dissatisfied	Dissatisfied Financial assistance programs available to me in my community	Dissatisfied Fraud and scammer protection services available to me in my community	Dissatisfied Information about ways I can protect and enhance my financial security
Very dissatisfied	Very dissatisfied Financial assistance programs available to me in my community	Very dissatisfied Fraud and scammer protection services available to me in my community	Very dissatisfied Information about ways I can protect and enhance my financial security

Comments

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* 14. Please share more about any challenges or obstacles so that we can explore options and better meet specific needs. Alternatively, please share more about systems or services that are working well?