Exit this survey 2018 Season Survey Please take our short and sweet guest survey before November 18th for a chance to WIN a 2019 Prize Pack! We appreciate your visits and look forward to seeing you next year! Question Title * 1. Select the answer that is most applicable: I was a season passholder in 2018 I only visited one time in 2018 I did not visit in 2018 I only visited after 4 p.m. I was not a passholder, but I visited Ocean Breeze two or more times this summer Question Title * 2. You want to visit the waterpark but you need to know when we are open. What would you do first? Call the park Check the website Ask Siri Visit our Facebook page Check our Twitter page I have a printed calendar I memorized the schedule the day you posted it Drive to the park and take my chances Search the hours on Google or another search engine Other (please specify) Question Title * 3. Are you signed up for the waterpark e-blast? Yes Yes, but my spam settings block these emails No, I don't know what this is No, I don't want to have first-to-know status Question Title * 4. A new neighbor asks you if they should visit Ocean Breeze Waterpark for the first time. What three things would you tell them about the park? 1. 2. 3. Question Title * 5. Please rate the ease of the following tasks: Easy Manageable Difficult Figuring out which tube I need for each ride Figuring out which tube I need for each ride Easy Figuring out which tube I need for each ride Manageable Figuring out which tube I need for each ride Difficult Figuring out where to pick up the correct tube Figuring out where to pick up the correct tube Easy Figuring out where to pick up the correct tube Manageable Figuring out where to pick up the correct tube Difficult Finding height requirements for each ride Finding height requirements for each ride Easy Finding height requirements for each ride Manageable Finding height requirements for each ride Difficult Finding the correct size lifejacket Finding the correct size lifejacket Easy Finding the correct size lifejacket Manageable Finding the correct size lifejacket Difficult Navigating the Breeze Pass lines (Day pass that gives fast access to three body slides & seven tube slides) Navigating the Breeze Pass lines (Day pass that gives fast access to three body slides & seven tube slides) Easy Navigating the Breeze Pass lines (Day pass that gives fast access to three body slides & seven tube slides) Manageable Navigating the Breeze Pass lines (Day pass that gives fast access to three body slides & seven tube slides) Difficult Question Title * 6. Did you ride the tram to and from the parking lot this season? No Yes (please tell us about your experience) Question Title * 7. Please rate the following aspects of Ocean Breeze Waterpark: Excellent Above Average Average Below Average Poor No Opinion Cleanliness of park Cleanliness of park Excellent Cleanliness of park Above Average Cleanliness of park Average Cleanliness of park Below Average Cleanliness of park Poor Cleanliness of park No Opinion Speed of slide wait lines Speed of slide wait lines Excellent Speed of slide wait lines Above Average Speed of slide wait lines Average Speed of slide wait lines Below Average Speed of slide wait lines Poor Speed of slide wait lines No Opinion Parking availability Parking availability Excellent Parking availability Above Average Parking availability Average Parking availability Below Average Parking availability Poor Parking availability No Opinion Tube availability Tube availability Excellent Tube availability Above Average Tube availability Average Tube availability Below Average Tube availability Poor Tube availability No Opinion Lounge chair availability Lounge chair availability Excellent Lounge chair availability Above Average Lounge chair availability Average Lounge chair availability Below Average Lounge chair availability Poor Lounge chair availability No Opinion Variety of rides and attractions Variety of rides and attractions Excellent Variety of rides and attractions Above Average Variety of rides and attractions Average Variety of rides and attractions Below Average Variety of rides and attractions Poor Variety of rides and attractions No Opinion Security (how safe you feel) Security (how safe you feel) Excellent Security (how safe you feel) Above Average Security (how safe you feel) Average Security (how safe you feel) Below Average Security (how safe you feel) Poor Security (how safe you feel) No Opinion Food quality Food quality Excellent Food quality Above Average Food quality Average Food quality Below Average Food quality Poor Food quality No Opinion Restroom Facilities Restroom Facilities Excellent Restroom Facilities Above Average Restroom Facilities Average Restroom Facilities Below Average Restroom Facilities Poor Restroom Facilities No Opinion Shaded Seating Availability Shaded Seating Availability Excellent Shaded Seating Availability Above Average Shaded Seating Availability Average Shaded Seating Availability Below Average Shaded Seating Availability Poor Shaded Seating Availability No Opinion Question Title * 8. Our mission is to provide superior customer service. Can you share an example of an employee interaction you had this summer that was excellent, or feel free to share an experience that was disappointing? Question Title * 9. We offered a souvenir cup option that included unlimited refills on the first day. Please check any statements that describe your experience with these souvenir cups. I purchased a souvenir cup. I purchased multiple cups together to save on the cost of each cup. I purchased a new cup on several visits to take advantage of the refill offer. I was satisfied with the souvenir cup option. I knew about the souvenir cup option but did not purchase one. The staff did not tell me about the souvenir cup option. Other (please specify) Question Title * 10. Ballparks and county fairs are known for their signature food items. Fried butter anyone? Is there a menu item you wish we would add? Fried Everything! Like: Healthier Choices! Like: Or Something Else Like: Question Title * 11. Super secret superlative question. Best place to sit in the park: Worst song that played this summer: Best song that played this summer: Best waterslide: Shortest food line: Best place to get a cold beverage: Tallest monkey's name: Friendliest employee at the park: Best time of day to visit: Spot you can always find an inner tube: My sweet tooth always brings me here: Question Title * 12. Have you ever visited the park and thought to yourself, "why don't they..." If you were owner for a day, what would you change about the park and why? Question Title * 13. If you were planning an event for a group or organization (family reunion, employee event, sports team party, birthday party, girls night) would you consider Ocean Breeze? Yes No Why or why not? Question Title * 14. Are you on Instagram? For a BONUS chance to WIN a 2019 season pass, post your favorite photo from the Ocean Breeze 2018 season! Be sure to tag @OceanBreezeVB in the photo, and add #oceanbreezewaterpark Yes, I'm on Instagram I don't have an Instagram Account I don't want a BONUS chance to WIN Question Title * 15. If you are NOT a 2018 season passholder, feel free to review all of the season pass benefits listed here and then skip to question 19! If you are a season passholder, which of the following benefits did you take advantage of in 2018? Season pass meal plan Season pass locker exclusive price 15% discount every day on purchase of guest tickets Payment plan option Cabana and VIP seating discount 10% food and beverage discount Junior Lifeguard Camp discount Question Title * 16. Season passholder exclusive question! Season passholders get exclusive early entry, late nights and bring-a-friend discounts! If you are a season passholder, did you attend any of our season pass exclusive Passholder Night events? Yes, and it was great! Yes, and we were disappointed. No, but tell me more. No, we don't visit late in the day. Other (please specify) Question Title * 17. Please rate your overall satisfaction with your experience at the waterpark this summer: Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied If you did not answer, "very satisfied," what would need to change for you to give us that score? Question Title * 18. Thank you for your candid feedback! Please provide the following contact information to submit your responses. Name * Address * Address 2 City/Town State/Province -- select state -- AL AlabamaAK AlaskaAS American SamoaAZ ArizonaAR ArkansasCA CaliforniaCO ColoradoCT ConnecticutDE DelawareDC District of ColumbiaFM Federated States of MicronesiaFL FloridaGA GeorgiaGU GuamHI HawaiiID IdahoIL IllinoisIN IndianaIA IowaKS KansasKY KentuckyLA LouisianaME MaineMH Marshall IslandsMD MarylandMA MassachusettsMI MichiganMN MinnesotaMS MississippiMO MissouriMT MontanaNE NebraskaNV NevadaNH New HampshireNJ New JerseyNM New MexicoNY New YorkNC North CarolinaND North DakotaMP Northern Mariana IslandsOH OhioOK OklahomaOR OregonPW PalauPA PennsylvaniaPR Puerto RicoRI Rhode IslandSC South CarolinaSD South DakotaTN TennesseeTX TexasUT UtahVT VermontVI Virgin IslandsVA VirginiaWA WashingtonWV West VirginiaWI WisconsinWY Wyoming ZIP/Postal Code * Email Address * Phone Number * Done
