City of Schertz Police Dept Customer Survey

We would love to hear from you!  Please tell us about your experience with the Schertz Police Department

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* 1. What was the nature of the service the Schertz Police Department provided you?

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* 2. If you were provided a Call for Service or Case number you may add that here (this is optional and for quality control purposes only)

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* 3. How satisfied are you with the response of the Schertz Police Department in responding to your request(s) for service?

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* 4. How would you rate the professionalism of our department staff?

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* 5. Was the situation resolved to your satisfaction?

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* 6. If your contact required a follow-up from the Police Dept. how would you rate our follow up after the initial contact?

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* 7. If your experience was not positive, what could we have done differently?

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* 8. What methods of receiving crime prevention and community safety information do you feel would be most effective.
Rating - 1 most preferred - 6 least preferred

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* 9. What is your affiliation with the City?

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* 10. What is your gender

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* 11. What age group are you in?

If you would like us to contact you please provide the contact information below (optional)

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* 12. Yes - please contact me

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* 13. If you follow us on social media, which platform do you use?

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* 14. What suggestions do you have for improving our social media presence?

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* 15. If you have any additional comments, questions, or suggestions please add the below.

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