SurveyMonkey Powered Online Survey

Please take a few minutes to fill out this short confidential survey. While your complete satisfaction is our goal, your feedback will help us continuously improve. Thank you again for choosing Schebler Heating & Air!

	Unacceptable	Poor	Fair	Average	Good	Very Good	Exceptional
Attitude and helpfulness of the person who took your initial call.	Attitude and helpfulness of the person who took your initial call. Unacceptable	Attitude and helpfulness of the person who took your initial call. Poor	Attitude and helpfulness of the person who took your initial call. Fair	Attitude and helpfulness of the person who took your initial call. Average	Attitude and helpfulness of the person who took your initial call. Good	Attitude and helpfulness of the person who took your initial call. Very Good	Attitude and helpfulness of the person who took your initial call. Exceptional
Overall sales process.	Overall sales process. Unacceptable	Overall sales process. Poor	Overall sales process. Fair	Overall sales process. Average	Overall sales process. Good	Overall sales process. Very Good	Overall sales process. Exceptional
Attitude and professionalism of your Technician.	Attitude and professionalism of your Technician. Unacceptable	Attitude and professionalism of your Technician. Poor	Attitude and professionalism of your Technician. Fair	Attitude and professionalism of your Technician. Average	Attitude and professionalism of your Technician. Good	Attitude and professionalism of your Technician. Very Good	Attitude and professionalism of your Technician. Exceptional
Overall neatness and cleanliness of our Technician.	Overall neatness and cleanliness of our Technician. Unacceptable	Overall neatness and cleanliness of our Technician. Poor	Overall neatness and cleanliness of our Technician. Fair	Overall neatness and cleanliness of our Technician. Average	Overall neatness and cleanliness of our Technician. Good	Overall neatness and cleanliness of our Technician. Very Good	Overall neatness and cleanliness of our Technician. Exceptional
Overall satisfaction with our Technician.	Overall satisfaction with our Technician. Unacceptable	Overall satisfaction with our Technician. Poor	Overall satisfaction with our Technician. Fair	Overall satisfaction with our Technician. Average	Overall satisfaction with our Technician. Good	Overall satisfaction with our Technician. Very Good	Overall satisfaction with our Technician. Exceptional
Training you received.	Training you received. Unacceptable	Training you received. Poor	Training you received. Fair	Training you received. Average	Training you received. Good	Training you received. Very Good	Training you received. Exceptional
Overall satisfaction level with Schebler Heating & Air.	Overall satisfaction level with Schebler Heating & Air. Unacceptable	Overall satisfaction level with Schebler Heating & Air. Poor	Overall satisfaction level with Schebler Heating & Air. Fair	Overall satisfaction level with Schebler Heating & Air. Average	Overall satisfaction level with Schebler Heating & Air. Good	Overall satisfaction level with Schebler Heating & Air. Very Good	Overall satisfaction level with Schebler Heating & Air. Exceptional

Unacceptable

Poor

Fair

Average

Good

Very Good

Exceptional

Attitude and helpfulness of the person who took your initial call.

Attitude and helpfulness of the person who took your initial call. Unacceptable

Attitude and helpfulness of the person who took your initial call. Poor

Attitude and helpfulness of the person who took your initial call. Fair

Attitude and helpfulness of the person who took your initial call. Average

Attitude and helpfulness of the person who took your initial call. Good

Attitude and helpfulness of the person who took your initial call. Very Good

Attitude and helpfulness of the person who took your initial call. Exceptional

Overall sales process.

Overall sales process. Unacceptable

Overall sales process. Poor

Overall sales process. Fair

Overall sales process. Average

Overall sales process. Good

Overall sales process. Very Good

Overall sales process. Exceptional

Attitude and professionalism of your Technician.

Attitude and professionalism of your Technician. Unacceptable

Attitude and professionalism of your Technician. Poor

Attitude and professionalism of your Technician. Fair

Attitude and professionalism of your Technician. Average

Attitude and professionalism of your Technician. Good

Attitude and professionalism of your Technician. Very Good

Attitude and professionalism of your Technician. Exceptional

Overall neatness and cleanliness of our Technician.

Overall neatness and cleanliness of our Technician. Unacceptable

Overall neatness and cleanliness of our Technician. Poor

Overall neatness and cleanliness of our Technician. Fair

Overall neatness and cleanliness of our Technician. Average

Overall neatness and cleanliness of our Technician. Good

Overall neatness and cleanliness of our Technician. Very Good

Overall neatness and cleanliness of our Technician. Exceptional

Overall satisfaction with our Technician.

Overall satisfaction with our Technician. Unacceptable

Overall satisfaction with our Technician. Poor

Overall satisfaction with our Technician. Fair

Overall satisfaction with our Technician. Average

Overall satisfaction with our Technician. Good

Overall satisfaction with our Technician. Very Good

Overall satisfaction with our Technician. Exceptional

Training you received.

Training you received. Unacceptable

Training you received. Poor

Training you received. Fair

Training you received. Average

Training you received. Good

Training you received. Very Good

Training you received. Exceptional

Overall satisfaction level with Schebler Heating & Air.

Overall satisfaction level with Schebler Heating & Air. Unacceptable

Overall satisfaction level with Schebler Heating & Air. Poor

Overall satisfaction level with Schebler Heating & Air. Fair

Overall satisfaction level with Schebler Heating & Air. Average

Overall satisfaction level with Schebler Heating & Air. Good

Overall satisfaction level with Schebler Heating & Air. Very Good

Overall satisfaction level with Schebler Heating & Air. Exceptional

1 - Never

2 - Maybe

3 - Probably

4 - Likely

5 - Definitely

1 - Never

2 - Maybe

3 - Probably

4 - Likely

5 - Definitely

Customer Satisfaction Survey

Question Title

* Please rate the following items.

Question Title

* How likely are you to recommend Schebler to your family or friends?

Question Title

* Do you have any comments, questions, or concerns?

Question Title

* If more training was available, what type of additional training would you like to receive?

Question Title

* OPTIONAL - Contact Information (Please add if you'd like to be contacted)