SalesMail Certification Quiz A passing score on this certification quiz is 70%. Need to search for an answer? Check out the videos and articles in the HeartLegacy Help Center Question Title * 1. What is the ideal duration a SalesMail video should be in order to keep the viewer's attention? 1 minute or less 3 minutes 5 minutes Question Title * 2. When you a share a video but don't see the SalesMail animated preview in the body of the email, what do you do to make it show up? Paste the SalesMail animated preview into the body of the email. Close and reopen email application Question Title * 3. Which of the following is the BEST reason to save a video as a favorite? When you just really like the way you looked and sounded When it is a video that you can want to reuse over time, such as an answer to a frequently asked question. When someone liked your video Question Title * 4. What is the URL to use SalesMail on my computer using Google Chrome browser? portal.mysalesmail.com You can't use SalesMail on a computer Question Title * 5. Where do I go in the app to see my videos and recipient engagement? The 'Account' screen The 'Videos' screen The 'Favorites' screen Question Title * 6. True or False: You can add a custom Call To Action (CTA) button below your SalesMail videos so that you can direct your recipients to a web link of your choice (e.g. calendar app to book appointment, professionally edited video, social media site, website, form). True False Question Title * 7. What can I find in the Help Center at support.heartlegacy.com? How To Videos (2 - 4 minutes) Help Articles Tips & Tricks All of the above Question Title * 8. True or False. One of the most efficient ways to make an impact with SalesMail is to record reusable 'Evergreen' videos that can be recorded once and sent again and again. For example an Intro video, a recorded tour, or a pre-tour video that includes what to expect (i.e. where to park). True False Question Title * 9. Which is the most important to track, opens or views, and why? Opens, because you want as many people as possible to open the email with your video. Views, because views are when someone actually plays and watches the video and hears your message. Views are a very reliable measurement while opens are less reliable and can be triggered and/or blocked by firewalls, bots, filters, etc. Question Title * 10. Which of the following are ways a recipient can engage with your SalesMail video? Check ALL that apply. Comment Social reactions (like, love, etc.) Download contact info Click your logo to go to your website Click 'Email me' to respond via email Question Title * 11. IMPORTANT! Final Step to Complete Your SalesMail CertificationYou're almost there! The last step to earn your SalesMail Certification is to submit an example of an evergreen SalesMail video—something you could use repeatedly, such as a tour, an introduction, or a pre-tour message.Please send your video to support@heartlegacy.zohodesk.com with the subject line "Certification", or post it to LinkedIn and tag us in your post.If you're an experienced user, we'd love to see how you're using SalesMail successfully—or hear a quick testimonial. If you're just getting started, share how you plan to use SalesMail in your day-to-day.Once we receive your video and you've passed the certification test, we’ll send your official certificate along with instructions on how to add it to your LinkedIn profile. Got it! I'll send a video. Question Title * 12. Please enter your contact information. Successful certification candidates will receive information from HeartLegacy within two business days of passing this test and sending a SalesMail video to us as outlined in question 11. First and Last Name * Company Email Address * Phone Number (optional) Done