Patient Exit Survey

We always aim to give you the highest standard of care and we wish to ensure that you are happy with our service.

Your thoughts, considerations and opinions are of the utmost importance to us. We would be grateful if you would take a couple of minutes to complete our patient exit survey, all responses will be kept confidential, and only used as part of our ongoing commitment to improve our service.

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* 1. How easy or difficult was it to schedule your appointment at a time that was convenient for you?

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* 2. When booking your appointment, did you receive all the information you required including fees (where applicable) and directions ?

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* 3. In general, how would you rate the overall condition and cleanliness of the practice ?

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* 4. Do you feel that the receptionist and administrative staff were as helpful and courteous as you thought they should be ?

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* 5. Please indicate which clinician you were seen by

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* 6. During your most recent visit, did your clinician explain things in a way that was easy to understand?

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* 7. During your most recent visit, did your clinician listen carefully to you?

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* 8. How would you rate your overall medical care from the doctor or nurse, including the suitability of diagnosis and the opportunity to ask questions ?

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* 9. Do you feel that all staff were considerate towards the confidentiality of your medical information ?

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* 10. Using any number from 0 to 10, where 0 is the worst and 10 is the best, what number would you use to rate the quality of service you received throughout your visit to Private GP Services.

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* 11. Would you recommend Private GP Services to your family and friends?

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* 12. If you would like to add any additional comments, please use the space below. Please notes this survey is anonymous, if you have an issue which you would like us to personally respond to please provide your email address here. Thank you

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* 13. Would you agree to let us use this review on our website ?

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