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Customer Satisfaction / Feedback Survey

Rotating Machinery Services, Inc. is committed to providing its customers with the best service and quality.  In line with our commitment to continuous improvement, we are looking to examine our current performance across a broad range of issues critical to our success.  One way to do this is by asking you to participate in our Customer Satisfaction / Feedback Survey and to provide us with your opinion on how Rotating Machinery Services, Inc. is currently performing. We appreciate your business and your time in helping us enhance our abilities.
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1.Please provide the below information
(Required.)
2.Please enter your project's Purchase Order below.(Required.)
3.Please select from the following services rendered by RMS.  (Select all that apply)(Required.)
4.How would you rate your experience with your RMS Salesperson?(Required.)
Unsatisfactory
Satisfactory
Outstanding
N/A
5.How would you rate your experience with RMS Engineering?(Required.)
Unsatisfactory
Satisfactory
Outstanding
N/A
6.How would you rate your experience with RMS Project Management?(Required.)
Unsatisfactory
Satisfactory
Outstanding
N/A
7.How would you rate your experience with RMS Field Services?(Required.)
Unsatisfactory
Satisfactory
Outstanding
N/A
8.How would you rate your experience with the RMS Repair Shop?(Required.)
Unsatisfactory
Satisfactory
Outstanding
N/A
9.What is most important to you when selecting an Engineering/Service/Repair company?  Select all that apply.(Required.)
10.How would you rate RMS's overall support?(Required.)
Unsatisfactory
Satisfactory
Outstanding
11.How likely is it that you will recommend RMS to a friend or colleague?(Required.)