Berry Fitness Centre - Group Fitness Survey 2016

Customer Feedback

1.Please rate our current classes out of 5 stars

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

I.C.E

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

Comments

BOXFIT

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

Comments

VORTEX

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

Comments

ABSPIN

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

Comments

OLDER ADULTS

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

Comments

PILATES

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

Comments

PUMPED

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

Comments

BURN AND TONE

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

Comments

XPLODE

I do not attend this class

I attended a few times but not anymore

I attend this class occasionally

I attend this class on a regular basis

Comments

2.If you could add another class, what would it be?

Pilates

KettleBells

Functional Fitness

Core Conditioning

Other (please specify)

3.How knowledgeable are our instructors

Does not explain technique/exercise correction and does not answer any of my questions

Is hesitant when explaining technique/exercise correction and when answering my questions

Talks through some exercises correction/technique & can answer basic questions

Explains and corrects technique most of the time and can answer most of my questions

Explains and corrects technique all the time and can answer every question I have

I do not know who this instructor is

Shea

Does not explain technique/exercise correction and does not answer any of my questions

Is hesitant when explaining technique/exercise correction and when answering my questions

Talks through some exercises correction/technique & can answer basic questions

Explains and corrects technique most of the time and can answer most of my questions

Explains and corrects technique all the time and can answer every question I have

I do not know who this instructor is

Brad

Does not explain technique/exercise correction and does not answer any of my questions

Is hesitant when explaining technique/exercise correction and when answering my questions

Talks through some exercises correction/technique & can answer basic questions

Explains and corrects technique most of the time and can answer most of my questions

Explains and corrects technique all the time and can answer every question I have

I do not know who this instructor is

Silver

Does not explain technique/exercise correction and does not answer any of my questions

Is hesitant when explaining technique/exercise correction and when answering my questions

Talks through some exercises correction/technique & can answer basic questions

Explains and corrects technique most of the time and can answer most of my questions

Explains and corrects technique all the time and can answer every question I have

I do not know who this instructor is

Cassie

Does not explain technique/exercise correction and does not answer any of my questions

Is hesitant when explaining technique/exercise correction and when answering my questions

Talks through some exercises correction/technique & can answer basic questions

Explains and corrects technique most of the time and can answer most of my questions

Explains and corrects technique all the time and can answer every question I have

I do not know who this instructor is

Leah

Does not explain technique/exercise correction and does not answer any of my questions

Is hesitant when explaining technique/exercise correction and when answering my questions

Talks through some exercises correction/technique & can answer basic questions

Explains and corrects technique most of the time and can answer most of my questions

Explains and corrects technique all the time and can answer every question I have

I do not know who this instructor is

Antonio

Does not explain technique/exercise correction and does not answer any of my questions

Is hesitant when explaining technique/exercise correction and when answering my questions

Talks through some exercises correction/technique & can answer basic questions

Explains and corrects technique most of the time and can answer most of my questions

Explains and corrects technique all the time and can answer every question I have

I do not know who this instructor is

Daniel

Does not explain technique/exercise correction and does not answer any of my questions

Is hesitant when explaining technique/exercise correction and when answering my questions

Talks through some exercises correction/technique & can answer basic questions

Explains and corrects technique most of the time and can answer most of my questions

Explains and corrects technique all the time and can answer every question I have

I do not know who this instructor is

4.What would you rate our current Group Fitness timetable?

I do not like it

1 star

2 stars

3 stars

4 stars

5 stars

6 stars

7 stars

8 stars

9 stars

I love it- do not change a thing

10 stars

Other (please specify)

5.Do our trainers motivate and energise you during your class?

I do not feel motivated or energised during this instructors class

I sometimes feel motivated and energised during this instructors class

I am constantly energised and motivated during this instructors classes

I do not know who this Instructor is

Brad

I do not feel motivated or energised during this instructors class

I sometimes feel motivated and energised during this instructors class

I am constantly energised and motivated during this instructors classes

I do not know who this Instructor is

Other (please specify)

Shea

I do not feel motivated or energised during this instructors class

I sometimes feel motivated and energised during this instructors class

I am constantly energised and motivated during this instructors classes

I do not know who this Instructor is

Other (please specify)

Silver

I do not feel motivated or energised during this instructors class

I sometimes feel motivated and energised during this instructors class

I am constantly energised and motivated during this instructors classes

I do not know who this Instructor is

Other (please specify)

Cassie

I do not feel motivated or energised during this instructors class

I sometimes feel motivated and energised during this instructors class

I am constantly energised and motivated during this instructors classes

I do not know who this Instructor is

Other (please specify)

Daniel

I do not feel motivated or energised during this instructors class

I sometimes feel motivated and energised during this instructors class

I am constantly energised and motivated during this instructors classes

I do not know who this Instructor is

Other (please specify)

Leah

I do not feel motivated or energised during this instructors class

I sometimes feel motivated and energised during this instructors class

I am constantly energised and motivated during this instructors classes

I do not know who this Instructor is

Other (please specify)

Antonio

I do not feel motivated or energised during this instructors class

I sometimes feel motivated and energised during this instructors class

I am constantly energised and motivated during this instructors classes

I do not know who this Instructor is

Other (please specify)

6.Please add any additional feedback to help us improve our Group Fitness services