Ease of use in general
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Ease of use from a mobile device
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Engaging in meaningful interactions with students (e.g., via discussion boards, direct contact, or social-media connections
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System availability
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System response time
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Initial use training
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Ongoing training/professional development
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Posting content (e.g., syllabus, recorded lectures, supplemental learning materials, e-texts, podcasts, blogs)
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Managing assignments (e.g., due-date notifications, progress notifications, time-management tips)
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Monitoring or managing enrollments
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Entering student progress information (e.g., assignment grades/points, to-date cumulative grade/points)
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Receiving course assignments reliably
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Integrating third-party content (e.g., publisher products and materials)
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Integration with other institutional systems (e.g., for populating classes, gradebook use)
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Overall satisfaction
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