Exit this survey 2016 Sunflower Outdoor & Bike Shop Survey Question Title * Overall Questions About The Store Yes! Sorta Neutral Eh... Nope! N/A Staff members are always available for assistance Staff members are always available for assistance Yes! Staff members are always available for assistance Sorta Staff members are always available for assistance Neutral Staff members are always available for assistance Eh... Staff members are always available for assistance Nope! Staff members are always available for assistance N/A Store hours fit my schedule Store hours fit my schedule Yes! Store hours fit my schedule Sorta Store hours fit my schedule Neutral Store hours fit my schedule Eh... Store hours fit my schedule Nope! Store hours fit my schedule N/A Staff members are knowledgeable about the products Staff members are knowledgeable about the products Yes! Staff members are knowledgeable about the products Sorta Staff members are knowledgeable about the products Neutral Staff members are knowledgeable about the products Eh... Staff members are knowledgeable about the products Nope! Staff members are knowledgeable about the products N/A Store return policies are reasonable Store return policies are reasonable Yes! Store return policies are reasonable Sorta Store return policies are reasonable Neutral Store return policies are reasonable Eh... Store return policies are reasonable Nope! Store return policies are reasonable N/A Overall, my shopping experience at Sunflower is great Overall, my shopping experience at Sunflower is great Yes! Overall, my shopping experience at Sunflower is great Sorta Overall, my shopping experience at Sunflower is great Neutral Overall, my shopping experience at Sunflower is great Eh... Overall, my shopping experience at Sunflower is great Nope! Overall, my shopping experience at Sunflower is great N/A Comments: Question Title * Questions About Outdoor Clothing And Footwear Yes! Sorta Neutral Eh... Nope! N/A I can always find my size I can always find my size Yes! I can always find my size Sorta I can always find my size Neutral I can always find my size Eh... I can always find my size Nope! I can always find my size N/A I like the brands that are represented I like the brands that are represented Yes! I like the brands that are represented Sorta I like the brands that are represented Neutral I like the brands that are represented Eh... I like the brands that are represented Nope! I like the brands that are represented N/A I can always find what I'm looking for I can always find what I'm looking for Yes! I can always find what I'm looking for Sorta I can always find what I'm looking for Neutral I can always find what I'm looking for Eh... I can always find what I'm looking for Nope! I can always find what I'm looking for N/A Comments: Question Title * From our current selection of outdoor clothing and footwear brands, do you have one that you'd like to see more of? Is there a brand we don't carry that you'd like us to? Question Title * Questions About Outdoor Equipment Yes! Sorta Neutral Eh... Nope! N/A I can always find what I'm looking for in the tent room I can always find what I'm looking for in the tent room Yes! I can always find what I'm looking for in the tent room Sorta I can always find what I'm looking for in the tent room Neutral I can always find what I'm looking for in the tent room Eh... I can always find what I'm looking for in the tent room Nope! I can always find what I'm looking for in the tent room N/A All my favorite gear categories are represented All my favorite gear categories are represented Yes! All my favorite gear categories are represented Sorta All my favorite gear categories are represented Neutral All my favorite gear categories are represented Eh... All my favorite gear categories are represented Nope! All my favorite gear categories are represented N/A Equipment options are presented in a clear manner Equipment options are presented in a clear manner Yes! Equipment options are presented in a clear manner Sorta Equipment options are presented in a clear manner Neutral Equipment options are presented in a clear manner Eh... Equipment options are presented in a clear manner Nope! Equipment options are presented in a clear manner N/A Comments: Question Title * From our current selection of outdoor equipment brands, do you have one that you'd like to see more of? Is there a brand we don't carry that you'd like us to? Question Title * Questions About The Bike Shop Yes! Sorta Neutral Eh... Nope! N/A Selection of bikes is broad enough for my usage Selection of bikes is broad enough for my usage Yes! Selection of bikes is broad enough for my usage Sorta Selection of bikes is broad enough for my usage Neutral Selection of bikes is broad enough for my usage Eh... Selection of bikes is broad enough for my usage Nope! Selection of bikes is broad enough for my usage N/A It's easy to find the products I'm looking for It's easy to find the products I'm looking for Yes! It's easy to find the products I'm looking for Sorta It's easy to find the products I'm looking for Neutral It's easy to find the products I'm looking for Eh... It's easy to find the products I'm looking for Nope! It's easy to find the products I'm looking for N/A I feel like I get a good value for my money I feel like I get a good value for my money Yes! I feel like I get a good value for my money Sorta I feel like I get a good value for my money Neutral I feel like I get a good value for my money Eh... I feel like I get a good value for my money Nope! I feel like I get a good value for my money N/A Comments: Question Title * From our current selection of bike brands, do you have one that you'd like to see more of? Is there a brand we don't carry that you'd like us to? Question Title * Questions About The Bike Service Department Yes! Sorta Neutral Eh... Nope! N/A Repair turn-around times are acceptable Repair turn-around times are acceptable Yes! Repair turn-around times are acceptable Sorta Repair turn-around times are acceptable Neutral Repair turn-around times are acceptable Eh... Repair turn-around times are acceptable Nope! Repair turn-around times are acceptable N/A Mechanics fully explain all work completed Mechanics fully explain all work completed Yes! Mechanics fully explain all work completed Sorta Mechanics fully explain all work completed Neutral Mechanics fully explain all work completed Eh... Mechanics fully explain all work completed Nope! Mechanics fully explain all work completed N/A Pricing is worth the value of work completed Pricing is worth the value of work completed Yes! Pricing is worth the value of work completed Sorta Pricing is worth the value of work completed Neutral Pricing is worth the value of work completed Eh... Pricing is worth the value of work completed Nope! Pricing is worth the value of work completed N/A Quality of work is top-notch, every time Quality of work is top-notch, every time Yes! Quality of work is top-notch, every time Sorta Quality of work is top-notch, every time Neutral Quality of work is top-notch, every time Eh... Quality of work is top-notch, every time Nope! Quality of work is top-notch, every time N/A Comments: Question Title * Questions about Social Media Yep! Neutral No. N/A I follow Sunflower on one or more social media platforms I follow Sunflower on one or more social media platforms Yep! I follow Sunflower on one or more social media platforms Neutral I follow Sunflower on one or more social media platforms No. I follow Sunflower on one or more social media platforms N/A Sunflower's social media content is relevant and engaging Sunflower's social media content is relevant and engaging Yep! Sunflower's social media content is relevant and engaging Neutral Sunflower's social media content is relevant and engaging No. Sunflower's social media content is relevant and engaging N/A I communicate with Sunflower via social media I communicate with Sunflower via social media Yep! I communicate with Sunflower via social media Neutral I communicate with Sunflower via social media No. I communicate with Sunflower via social media N/A Comments: Question Title * The social media platform I utilize the most is... Facebook Twitter Instagram Newsletter Website Comment: Question Title * If you had to pick one single thing that we could do to improve our service to you, what would it be? Question Title * What are your plans for 2016? Any big trips, races, or adventures coming up? Question Title * What new things are you excited about in the outdoor world? Question Title * Anything else we should know about? Done
