Freedom General Contracting, Inc.
Customer Satisfaction Survey

Question Title

* 1. Overall, how satisfied or dissatisfied were you with the quality of workmanship performed by Freedom General Contracting?

Very satisfied with the quality of workmanship

Somewhat satisfied with the quality of workmanship

Neither satisfied nor dissatisfied

Somewhat dissatisfied with the quality of workmanship

Very dissatisfied with the quality of workmanship

Question Title

* 2. I would like you to think about the Freedom General Contracting employees that were at your home or business doing the physical work on your job. Do you feel these employees were...

	Extremely	Very	Moderately	Slightly	Not At All
Experienced (knew what they were doing)?	Experienced (knew what they were doing)? Extremely	Experienced (knew what they were doing)? Very	Experienced (knew what they were doing)? Moderately	Experienced (knew what they were doing)? Slightly	Experienced (knew what they were doing)? Not At All
Honest/Trustworthy?	Honest/Trustworthy? Extremely	Honest/Trustworthy? Very	Honest/Trustworthy? Moderately	Honest/Trustworthy? Slightly	Honest/Trustworthy? Not At All
Polite?	Polite? Extremely	Polite? Very	Polite? Moderately	Polite? Slightly	Polite? Not At All

Question Title

* 3. Considering the nature of the work at certain times, how often was the job-site kept as clean and organized as possible during your project?

Almost Always

Often

Sometimes

Seldom

Never

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* 4. Do you feel you were kept informed and updated on your job's progress along the way?

Almost Always

Often

Sometimes

Seldom

Never

Question Title

* 5. Do you think the price you paid Freedom General Contracting to complete your project is too high, too low, or about right?

Much too high

Too high

About right

Too low

Much too low

Question Title

* 6. Considering the overall value of the project you paid for, was it…

An exceptional value, worth more than you paid for it

A good value, worth about what you paid for it

A poor value, worth less than you paid for it

Question Title

* 7. How likely is it that you would recommend Freedom General Contracting to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 8. How likely are you to use Freedom General Contracting on a future project?

Extremely likely

Very likely

Somewhat likely

Not so likely

Not at all likely

Freedom General Contracting, Inc.
Customer Satisfaction Survey

Question Title

* 1. Overall, how satisfied or dissatisfied were you with the quality of workmanship performed by Freedom General Contracting?

Question Title

* 2. I would like you to think about the Freedom General Contracting employees that were at your home or business doing the physical work on your job. Do you feel these employees were...

Question Title

* 3. Considering the nature of the work at certain times, how often was the job-site kept as clean and organized as possible during your project?

Question Title

* 4. Do you feel you were kept informed and updated on your job's progress along the way?

Question Title

* 5. Do you think the price you paid Freedom General Contracting to complete your project is too high, too low, or about right?

Question Title

* 6. Considering the overall value of the project you paid for, was it…

Question Title

* 7. How likely is it that you would recommend Freedom General Contracting to a friend or colleague?

Question Title

* 8. How likely are you to use Freedom General Contracting on a future project?

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* 9. If there was one thing you feel Freedom General Contracting could have done better for you/your project what would it be? and why?

Question Title

* 10. Do you have any other comments, questions, or concerns?