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Thanking you for taking the time to provide your feedback. We make changes to the way we provide services based on your feedback.  All answers are confidential and anonymous.  Additional comments can be made at the end of the survey.

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* 1. My call to Seaway Valley CHC was received by reception in a professional and courteous manner.

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* 2. I was able to reach a Seaway Valley CHC staff member by telephone when I called.

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* 3. The staff always explain things in a way that is easy to understand and encourage me to ask questions.

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* 4. I always feel comfortable and welcome at Seaway Valley CHC.

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* 5. If you answered 'No' to Question 4, please select why you did not feel comfortable and welcome (select all that apply):

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* 6. I am able to get services in a language of my choice.

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* 7. In what language would you prefer to receive services at Seaway Valley CHC?

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* 8. The last time you were sick or were concerned you had a health problem, did you get an appointment on the date you wanted?

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* 9. The last time you were sick, how many days did it take from when you first tried to see your doctor or nurse practitioner to when you actually SAW them or someone else in their office?

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* 10. Were you offered a virtual appointment (to have an appointment either by telephone or videoconferencing) by your health care provider?

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