Thanking you for taking the time to provide your feedback. We make changes to the way we provide services based on your feedback.  All answers are confidential and anonymous.  Additional comments can be made at the end of the survey.

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* 1. My call to Seaway Valley CHC was received by reception in a professional and courteous manner.

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* 2. I was able to reach a Seaway Valley CHC staff member by telephone when I called.

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* 3. The staff always explain things in a way that is easy to understand and encourage me to ask questions

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* 4. I always feel comfortable and welcome at Seaway Valley CHC.

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* 5. If you do not always feel comfortable or welcome at our Centre, please select all that apply:

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* 6. I am able to get services in a language of my choice.

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* 7. In what language would you prefer to receive services at Seaway Valley CHC?

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* 8. Transportation is an issue when accessing SVCHC Programs and Services.

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* 9. How quickly could you get an appointment to see a doctor, nurse or nurse practitioner at Seaway Valley CHC?

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* 10. Did you get an appointment on the date you wanted?

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* 11. My health care provider always tells me about treatment options and involves me in decisions about the best treatment.

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* 12. My health care provider always spends enough time with me.

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* 13. The staff help me connect to the services and programs I need at Seaway Valley CHC or in my community.

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* 14. Which services or programs offered by Seaway Valley CHC have you used within the last year? Please select all that apply:

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* 15. Staff treat me with dignity and respect

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* 16. The programs and services have helped me improve my health and well being.

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* 17. In general, how would you describe your overall physical health?

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* 18. In general, how would you describe your overall mental health?

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* 19. How would you describe your sense of belonging to your community? (Sense of belonging is feeling like you are part of something, connected and accepted).

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* 20. What was your family's income last year?

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* 21. How many people in your household are supported by this income?

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* 22. What is your age range?

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* 23. In terms of your sex/gender, how do you identify?

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* 24. I know how to make a suggestion or complaint.

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* 25. Overall, how would you rate the care and services you received at Seaway Valley CHC?

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* 26. Last time you were sick or were concerned you had a health problem…How quickly could you get an appointment to see a doctor, nurse or nurse practitioner at Seaway Valley CHC?

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* 27. The last time I needed medical care in the evening, on a weekend, or on a public holiday, it was easy for me to receive care without going to the emergency department.

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* 28. I would refer a family member or friend to Seaway Valley CHC.

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* 29. Thinking of your overall experience with Seaway Valley CHC, what are: 
 Two things we do well:

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* 30. Two things we could we could do better

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* 31. Any Additional Comments:

0 of 31 answered
 

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