Customer Support Feedback Survey - Mexx Engineering Pty Ltd Thank you for taking this survey! We are interested in your honest opinions so that we can continue to improve our customer support. Question Title * 1. Contact Details Full Name * Company * Address Address 2 City/Suburb State Post Code Country Email Address * Phone Number * Question Title * 2. Overall, how satisfied were you with the experience with our customer/technical support? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not at all satisfied Question Title * 3. How knowledgeable was the Mexx Engineering representative who assisted you? Extremely knowledgeable Very knowledgeable Somewhat knowledgeable Not so knowledgeable Not at all knowledgeable Question Title * 4. How respectful was the Mexx Engineering representative who assisted you? Extremely respectful Very respectful Somewhat respectful Not so respectful Not at all respectful Question Title * 5. How much time did it take us to address your questions and concerns? Much shorter than expected Shorter than expected About what I expected Longer than expected Much longer than expected Question Title * 6. Was your issue completely resolved? Yes No Question Title * 7. Based on your interaction with our customer support team, how likely is it that you would recommend Mexx Engineering Pty Ltd to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 8. Is there anything that you think would improve our customer support? Done