Summer Blast Survey

This survey is designed to evaluate your satisfaction with the programs offered within the Chesapeake Parks, Recreation and Tourism department. As part of our ongoing efforts to continually improve, we ask you to provide feedback to assist the department in assessing existing programs. It is our sincere goal to provide services and programs that are worthwhile and enhance quality of life for the citizens and guests of Chesapeake. Please take a few moments to share your experience with us.

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* 1. Which Summer Blast camp did your child(ren) attend?

Camelot

Deep Creek

Great Bridge

Indian River

River Crest

South Norfolk

Western Branch

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* 2. How many weeks of Summer Blast camp does your child(ren) typically attend during the summer?

1-2 weeks

3-6 weeks

6-9 weeks

All weeks

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* 3. Please rate your satisfaction with the Summer Blast staff on the following:

	Exceeded Expectations	Met Expectations	Did Not Meet Expectations
Approachability	Approachability Exceeded Expectations	Approachability Met Expectations	Approachability Did Not Meet Expectations
Responsiveness	Responsiveness Exceeded Expectations	Responsiveness Met Expectations	Responsiveness Did Not Meet Expectations
Communication/Engagement	Communication/Engagement Exceeded Expectations	Communication/Engagement Met Expectations	Communication/Engagement Did Not Meet Expectations
Customer Service	Customer Service Exceeded Expectations	Customer Service Met Expectations	Customer Service Did Not Meet Expectations
Professional Knowledge	Professional Knowledge Exceeded Expectations	Professional Knowledge Met Expectations	Professional Knowledge Did Not Meet Expectations
Professionalism	Professionalism Exceeded Expectations	Professionalism Met Expectations	Professionalism Did Not Meet Expectations
Consistency	Consistency Exceeded Expectations	Consistency Met Expectations	Consistency Did Not Meet Expectations

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* 4. Please rate the following for the Summer Blast Camp program:

	Exceeds Expectations	Meets Expectations	Does not meet Expectations
Positive interactions among participants	Positive interactions among participants Exceeds Expectations	Positive interactions among participants Meets Expectations	Positive interactions among participants Does not meet Expectations
Handling of disciplinary problems	Handling of disciplinary problems Exceeds Expectations	Handling of disciplinary problems Meets Expectations	Handling of disciplinary problems Does not meet Expectations
Adult-to-Child ratio	Adult-to-Child ratio Exceeds Expectations	Adult-to-Child ratio Meets Expectations	Adult-to-Child ratio Does not meet Expectations
Safety of the facility	Safety of the facility Exceeds Expectations	Safety of the facility Meets Expectations	Safety of the facility Does not meet Expectations
Cleanliness of the facility	Cleanliness of the facility Exceeds Expectations	Cleanliness of the facility Meets Expectations	Cleanliness of the facility Does not meet Expectations
Keeping me informed about participation of my child(ren)	Keeping me informed about participation of my child(ren) Exceeds Expectations	Keeping me informed about participation of my child(ren) Meets Expectations	Keeping me informed about participation of my child(ren) Does not meet Expectations

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* 5. My child(ren):

	Always	Most of the time	Some of the time	Never
Enjoyed attending the program	Enjoyed attending the program Always	Enjoyed attending the program Most of the time	Enjoyed attending the program Some of the time	Enjoyed attending the program Never
Felt comfortable interacting with the program staff	Felt comfortable interacting with the program staff Always	Felt comfortable interacting with the program staff Most of the time	Felt comfortable interacting with the program staff Some of the time	Felt comfortable interacting with the program staff Never
Made new friends during the program	Made new friends during the program Always	Made new friends during the program Most of the time	Made new friends during the program Some of the time	Made new friends during the program Never

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* 6. How likely are you to recommend the Summer Blast Camp program to a friend, family member or colleague?

Likely

Not Likely

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* 7. Does/do your child(ren) participate in any other Chesapeake Parks, Recreation and Tourism activities, programs or events?

Yes

If yes, please list the various activities, programs or events:

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* 8. How did you hear about the Summer Blast program? (Choose all that apply.)

Chesapeake Alert

Community or Senior Center

Department Reports

E-Newsletter

Park Kiosk

Peachjar Flyer from Chesapeake Public Schools

Peake Discovery Guide

Previous Participation or Attendance

Printed Flyer or Brochure

Social Media (e.g. Facebook, Instagram, etc.)

Visitor Center

WCTV Chesapeake Television

Website - Parks, Recreation and Tourism

Website - VisitChesapeake

Word of Mouth

Other (please specify)

Summer Blast Survey

https://www.surveymonkey.com/r/SumBlast070122

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* 1. Which Summer Blast camp did your child(ren) attend?

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* 2. How many weeks of Summer Blast camp does your child(ren) typically attend during the summer?

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* 3. Please rate your satisfaction with the Summer Blast staff on the following:

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* 4. Please rate the following for the Summer Blast Camp program:

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* 5. My child(ren):

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* 6. How likely are you to recommend the Summer Blast Camp program to a friend, family member or colleague?

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* 7. Does/do your child(ren) participate in any other Chesapeake Parks, Recreation and Tourism activities, programs or events?

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* 8. How did you hear about the Summer Blast program? (Choose all that apply.)

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* 9. Please list other activities, sports or programs you would like to see offered by Chesapeake Parks, Recreation and Tourism.

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* 10. Please provide any additional feedback you would like to share with us.