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* 1. How did you find out about Routes to Work?

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* 2. Did you face any difficulties accessing our service?

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* 3. What help did you get?

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* 4. Was this what you needed?

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* 5. What were our staff like? Please rate on a scale of 1-5 below.

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* 6. How satisfied are you with the time our worker spends with you? Please rate on a scale of 1-5 below.

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* 7. How satisfied are you with the facilities in our premises? Please rate on a scale of 1-5 below.

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* 8. Do you feel safe and relaxed in our premises? 

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* 9. How satisfied are you that your RTW worker understands your needs well enough to help and support you? 1 being very satisfied ad 5 being very dissatisfied. 

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* 10. How satisfied are you with your Action Plan? Please rate on a scale of 1-5 below.

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* 11. Do you think that you have progressed closer towards achieving your previously agreed goals as a result of your appointments or activity with Routes to Work during the last 4 weeks?

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* 12. Do you feel like we are trying to help you?

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* 13. If you have received training, was it relevant and suited to your needs?

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* 14. How satisfied are you with the job opportunities that are made available to you? Please rate on a scale of 1-5 below.

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* 15. Do you feel the job opportunities are relevant to your career goals?

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* 16. Overall how helpful was Routes to Work? Please rate on a scale of 1-5 below.

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* 17. What improvements would you like to see to our service?

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* 18. Anything else you want to say?

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* 19. Where do you see your Routes to Work, worker? 

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