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* 1. How did you find out about Routes to Work?

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* 3. What help did you get?

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* 4. Was this what you needed?

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* 5. What were our staff like? Please rate on a scale of 1-5 below.

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* 6. How satisfied are you with the time our worker spends with you? Please rate on a scale of 1-5 below.

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* 7. How satisfied are you with the facilities in our premises? Please rate on a scale of 1-5 below.

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* 8. Do you feel safe and relaxed in our premises? 

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* 9. How satisfied are you that your RTW worker understands your needs well enough to help and support you? 1 being very satisfied ad 5 being very dissatisfied. 

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* 10. How satisfied are you with your Action Plan? Please rate on a scale of 1-5 below.

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* 11. Do you think that you have progressed closer towards achieving your previously agreed goals as a result of your appointments or activity with Routes to Work during the last 4 weeks?

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* 12. Do you feel like we are trying to help you?

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* 13. If you have received training, was it relevant and suited to your needs?

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* 14. How satisfied are you with the job opportunities that are made available to you? Please rate on a scale of 1-5 below.

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* 15. Do you feel the job opportunities are relevant to your career goals?

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* 16. Overall how helpful was Routes to Work? Please rate on a scale of 1-5 below.

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* 17. What improvements would you like to see to our service?

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* 18. Anything else you want to say?

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* 19. Where do you see your Routes to Work, worker? 

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* 20. We run a quarterly prize draw for those who respond to our survey. If you would like to be included in this prize draw, please enter your name and email address below and you will be entered into the draw. Winners are drawn every 3 months, normally in January, April, July & October. If you win, you will be contacted by email to confirm your details. Winners will be notified on our website (if permitted). Good Luck!

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