The Marinette Fire Department is conducting a survey for the purpose of gathering information to be used in the development of it's Strategic Plan.

* 1. How would you rank the Marinette Fire Department's (MFD) response capabilities to the following emergencies? 1= Poor, 5=Excellent

  1 2 3 4 5
Code Enforcement
EMS Emergencies
Fire Emergencies
Technical Rescue Emergencies
Service calls ( wires down, Carbon Monoxide alarms, etc)
Hazardous Materials Response

* 2. The Marinette Fire Department strives to provide it's services in a professional and efficient manner. How would you rank the image of the Marinette Fire Department? 1=Poor, 5=Excellent

  1 2 3 4 5
Appearance
Community Involvement
Dedication
Integrity
Professionalism
Promptness
Compassion

* 3. The Marinette Fire Department provides the community with more than just emergency services. If you have utilized any of the following programs, please rate it's effectivness. 1 = Poor to 5 = Excellent.

  1 2 3 4 5
Child Passenger Safety Seat Check/Installation
Smoke/Carbon Monoxide Detector installation for qualifying individuals
Fire Prevention programs for seniors
Juvenile Fire Setter Intervention
Public Fire Education in our schools
Public Fire Education for community groups

* 4. If you used any of the above services, did the service(s) provided meet your expectations?

* 5. The following areas affect the services delivered and capabilities of your fire department. In your opinion how do these areas rank in importance?

  Not Important Somewhat Important Important Very Important Not Sure
Well equipped - up-to-date technology and safe.
Well trained.
Properly staffed
Fiscally responsible

* 6. The Marinette Fire Department strives to operate within the City's budget. Do you feel the Marinette Fire Department is a fiscally efficient organization

* 7. Please rank the following services provided by the Marinette Fire Department from highest priority to lowest.

* 8. Please rank the following with regard to community need.

* 9. How many times have you had contact with or required the services of the Marinette Fire Department? (Fire, EMS, Rescue, Carbon Monoxide, Child Safety Seat Check, etc.) in the past 5 years?

* 10. Have you ever contacted the Marinette Fire Department with questions or concerns you may have had?

* 11. If you have contacted the Marinette Fire Department with a question or concern, were your questions or concerns handled:

* 12. How could the Marinette Fire Department better serve the community?

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