City of Marinette Fire Department

	1	2	3	4	5
Code Enforcement	Code Enforcement 1	Code Enforcement 2	Code Enforcement 3	Code Enforcement 4	Code Enforcement 5
EMS Emergencies	EMS Emergencies 1	EMS Emergencies 2	EMS Emergencies 3	EMS Emergencies 4	EMS Emergencies 5
Fire Emergencies	Fire Emergencies 1	Fire Emergencies 2	Fire Emergencies 3	Fire Emergencies 4	Fire Emergencies 5
Technical Rescue Emergencies	Technical Rescue Emergencies 1	Technical Rescue Emergencies 2	Technical Rescue Emergencies 3	Technical Rescue Emergencies 4	Technical Rescue Emergencies 5
Service calls ( wires down, Carbon Monoxide alarms, etc)	Service calls ( wires down, Carbon Monoxide alarms, etc) 1	Service calls ( wires down, Carbon Monoxide alarms, etc) 2	Service calls ( wires down, Carbon Monoxide alarms, etc) 3	Service calls ( wires down, Carbon Monoxide alarms, etc) 4	Service calls ( wires down, Carbon Monoxide alarms, etc) 5
Hazardous Materials Response	Hazardous Materials Response 1	Hazardous Materials Response 2	Hazardous Materials Response 3	Hazardous Materials Response 4	Hazardous Materials Response 5

Code Enforcement

Code Enforcement 1

Code Enforcement 2

Code Enforcement 3

Code Enforcement 4

Code Enforcement 5

EMS Emergencies

EMS Emergencies 1

EMS Emergencies 2

EMS Emergencies 3

EMS Emergencies 4

EMS Emergencies 5

Fire Emergencies

Fire Emergencies 1

Fire Emergencies 2

Fire Emergencies 3

Fire Emergencies 4

Fire Emergencies 5

Technical Rescue Emergencies

Technical Rescue Emergencies 1

Technical Rescue Emergencies 2

Technical Rescue Emergencies 3

Technical Rescue Emergencies 4

Technical Rescue Emergencies 5

Service calls ( wires down, Carbon Monoxide alarms, etc)

Service calls ( wires down, Carbon Monoxide alarms, etc) 1

Service calls ( wires down, Carbon Monoxide alarms, etc) 2

Service calls ( wires down, Carbon Monoxide alarms, etc) 3

Service calls ( wires down, Carbon Monoxide alarms, etc) 4

Service calls ( wires down, Carbon Monoxide alarms, etc) 5

Hazardous Materials Response

Hazardous Materials Response 1

Hazardous Materials Response 2

Hazardous Materials Response 3

Hazardous Materials Response 4

Hazardous Materials Response 5

	1	2	3	4	5
Appearance	Appearance 1	Appearance 2	Appearance 3	Appearance 4	Appearance 5
Community Involvement	Community Involvement 1	Community Involvement 2	Community Involvement 3	Community Involvement 4	Community Involvement 5
Dedication	Dedication 1	Dedication 2	Dedication 3	Dedication 4	Dedication 5
Integrity	Integrity 1	Integrity 2	Integrity 3	Integrity 4	Integrity 5
Professionalism	Professionalism 1	Professionalism 2	Professionalism 3	Professionalism 4	Professionalism 5
Promptness	Promptness 1	Promptness 2	Promptness 3	Promptness 4	Promptness 5
Compassion	Compassion 1	Compassion 2	Compassion 3	Compassion 4	Compassion 5

Appearance

Appearance 1

Appearance 2

Appearance 3

Appearance 4

Appearance 5

Community Involvement

Community Involvement 1

Community Involvement 2

Community Involvement 3

Community Involvement 4

Community Involvement 5

Dedication

Dedication 1

Dedication 2

Dedication 3

Dedication 4

Dedication 5

Integrity

Integrity 1

Integrity 2

Integrity 3

Integrity 4

Integrity 5

Professionalism

Professionalism 1

Professionalism 2

Professionalism 3

Professionalism 4

Professionalism 5

Promptness

Promptness 1

Promptness 2

Promptness 3

Promptness 4

Promptness 5

Compassion

Compassion 1

Compassion 2

Compassion 3

Compassion 4

Compassion 5

	1	2	3	4	5
Child Passenger Safety Seat Check/Installation	Child Passenger Safety Seat Check/Installation 1	Child Passenger Safety Seat Check/Installation 2	Child Passenger Safety Seat Check/Installation 3	Child Passenger Safety Seat Check/Installation 4	Child Passenger Safety Seat Check/Installation 5
Smoke/Carbon Monoxide Detector installation for qualifying individuals	Smoke/Carbon Monoxide Detector installation for qualifying individuals 1	Smoke/Carbon Monoxide Detector installation for qualifying individuals 2	Smoke/Carbon Monoxide Detector installation for qualifying individuals 3	Smoke/Carbon Monoxide Detector installation for qualifying individuals 4	Smoke/Carbon Monoxide Detector installation for qualifying individuals 5
Fire Prevention programs for seniors	Fire Prevention programs for seniors 1	Fire Prevention programs for seniors 2	Fire Prevention programs for seniors 3	Fire Prevention programs for seniors 4	Fire Prevention programs for seniors 5
Juvenile Fire Setter Intervention	Juvenile Fire Setter Intervention 1	Juvenile Fire Setter Intervention 2	Juvenile Fire Setter Intervention 3	Juvenile Fire Setter Intervention 4	Juvenile Fire Setter Intervention 5
Public Fire Education in our schools	Public Fire Education in our schools 1	Public Fire Education in our schools 2	Public Fire Education in our schools 3	Public Fire Education in our schools 4	Public Fire Education in our schools 5
Public Fire Education for community groups	Public Fire Education for community groups 1	Public Fire Education for community groups 2	Public Fire Education for community groups 3	Public Fire Education for community groups 4	Public Fire Education for community groups 5

Child Passenger Safety Seat Check/Installation

Child Passenger Safety Seat Check/Installation 1

Child Passenger Safety Seat Check/Installation 2

Child Passenger Safety Seat Check/Installation 3

Child Passenger Safety Seat Check/Installation 4

Child Passenger Safety Seat Check/Installation 5

Smoke/Carbon Monoxide Detector installation for qualifying individuals

Smoke/Carbon Monoxide Detector installation for qualifying individuals 1

Smoke/Carbon Monoxide Detector installation for qualifying individuals 2

Smoke/Carbon Monoxide Detector installation for qualifying individuals 3

Smoke/Carbon Monoxide Detector installation for qualifying individuals 4

Smoke/Carbon Monoxide Detector installation for qualifying individuals 5

Fire Prevention programs for seniors

Fire Prevention programs for seniors 1

Fire Prevention programs for seniors 2

Fire Prevention programs for seniors 3

Fire Prevention programs for seniors 4

Fire Prevention programs for seniors 5

Juvenile Fire Setter Intervention

Juvenile Fire Setter Intervention 1

Juvenile Fire Setter Intervention 2

Juvenile Fire Setter Intervention 3

Juvenile Fire Setter Intervention 4

Juvenile Fire Setter Intervention 5

Public Fire Education in our schools

Public Fire Education in our schools 1

Public Fire Education in our schools 2

Public Fire Education in our schools 3

Public Fire Education in our schools 4

Public Fire Education in our schools 5

Public Fire Education for community groups

Public Fire Education for community groups 1

Public Fire Education for community groups 2

Public Fire Education for community groups 3

Public Fire Education for community groups 4

Public Fire Education for community groups 5

Question Title

* 4. If you used any of the above services, did the service(s) provided meet your expectations?

Yes, my expectations were met. Please comment below.

Most of my expectations were met. Please comment below.

No, my expectations were not met. Please comment below.

Other (please specify)

Question Title

* 5. The following areas affect the services delivered and capabilities of your fire department. In your opinion how do these areas rank in importance?

	Not Important	Somewhat Important	Important	Very Important	Not Sure
Well equipped - up-to-date technology and safe.	Well equipped - up-to-date technology and safe. Not Important	Well equipped - up-to-date technology and safe. Somewhat Important	Well equipped - up-to-date technology and safe. Important	Well equipped - up-to-date technology and safe. Very Important	Well equipped - up-to-date technology and safe. Not Sure
Well trained.	Well trained. Not Important	Well trained. Somewhat Important	Well trained. Important	Well trained. Very Important	Well trained. Not Sure
Properly staffed	Properly staffed Not Important	Properly staffed Somewhat Important	Properly staffed Important	Properly staffed Very Important	Properly staffed Not Sure
Fiscally responsible	Fiscally responsible Not Important	Fiscally responsible Somewhat Important	Fiscally responsible Important	Fiscally responsible Very Important	Fiscally responsible Not Sure

Question Title

* 6. The Marinette Fire Department strives to operate within the City's budget. Do you feel the Marinette Fire Department is a fiscally efficient organization

Yes

Uncertain

Other (please specify)

Question Title

* 7. Please rank the following services provided by the Marinette Fire Department from highest priority to lowest.

Code Enforcement/Fire Prevention

Technical Rescue (Confined Space Rescue, Rope Rescue, Trench Rescue)

Fire Suppression

Hazardous Materials Response

Domestic Preparedness

Emergency Medical Services

Public Fire and Safety Education

Ice/Water Rescue/Dive Rescue

Question Title

* 8. Please rank the following with regard to community need.

Emergency Medical Services

Fire

Law Enforcement

Parks, Recreation, Cultural Services

Public Health

Public Works

Services for the aging and young

Water and Waste Water Utilities

Question Title

* 9. How many times have you had contact with or required the services of the Marinette Fire Department? (Fire, EMS, Rescue, Carbon Monoxide, Child Safety Seat Check, etc.) in the past 5 years?

1 - 5

6 - 10

11 - 15

15 or more

No contact

Question Title

* 10. Have you ever contacted the Marinette Fire Department with questions or concerns you may have had?

Yes

Other (please specify)

Question Title

* 11. If you have contacted the Marinette Fire Department with a question or concern, were your questions or concerns handled:

Promptly?

Courteously?

Thoroughly?

Knowledgably?

To your satisfaction?

Directed to someone/place that could help you?

Followed up on if follow up was required?

Professionally?

Other (please specify)

Question Title

* 12. How could the Marinette Fire Department better serve the community?

Offering more or expanding on current services provided.

Reducing services provided.

Relocation of department to a more "centralized" location/

Add additional staffing.

Add a strategically located second station

Other (please specify)

City of Marinette Fire Department - Community Survey

Question Title

* 1. How would you rank the Marinette Fire Department's (MFD) response capabilities to the following emergencies? 1= Poor, 5=Excellent

Question Title

* 2. The Marinette Fire Department strives to provide it's services in a professional and efficient manner. How would you rank the image of the Marinette Fire Department? 1=Poor, 5=Excellent

Question Title

* 3. The Marinette Fire Department provides the community with more than just emergency services. If you have utilized any of the following programs, please rate it's effectivness. 1 = Poor to 5 = Excellent.

Question Title

* 4. If you used any of the above services, did the service(s) provided meet your expectations?

Question Title

* 5. The following areas affect the services delivered and capabilities of your fire department. In your opinion how do these areas rank in importance?

Question Title

* 6. The Marinette Fire Department strives to operate within the City's budget. Do you feel the Marinette Fire Department is a fiscally efficient organization

Question Title

* 7. Please rank the following services provided by the Marinette Fire Department from highest priority to lowest.

Question Title

* 8. Please rank the following with regard to community need.

Question Title

* 9. How many times have you had contact with or required the services of the Marinette Fire Department? (Fire, EMS, Rescue, Carbon Monoxide, Child Safety Seat Check, etc.) in the past 5 years?

Question Title

* 10. Have you ever contacted the Marinette Fire Department with questions or concerns you may have had?

Question Title

* 11. If you have contacted the Marinette Fire Department with a question or concern, were your questions or concerns handled:

Question Title

* 12. How could the Marinette Fire Department better serve the community?