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Smithville Web visitor survey
We need your opinion
We're planning some upgrades to our website and would appreciate you giving us some insight! Please take a few moments and give us your opinion.
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1.
Overall, how well does our current Smithville website meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
2.
When you visit the Smithville website, what do you want to do? (check all that apply)
Pay my Smithville bill
Check my Smithville email account
Look for new products or services
Check for pricing
Check for service availability
Read news about Smithville
Respond to an offer (postcard or other)
Click through from social media
Compare Smithville services to another vendor (Comcast, AT&T, etc.)
Other (please specify)
3.
I typically visit a Smithville website (select one):
Daily
One or more times a week
One or more times a month
Rarely
Other (please specify)
4.
Thinking about a new overall website for Smithville, in the future I would like to see (check all that apply):
Local weather information
Enhanced ability to pay for or adjust services
Local video content
Local high school sports
One-stop shopping (Technology store, security, etc.)
A mobile Smithville app for my smartphone or tablet (pay bills, adjust services, etc.)
Chat or self-directed functionality to help answer my questions
Links to Smithville social media
Other (please specify)
5.
In the past six months, I visited the following websites (check all that apply):
Smithville.tech (Technology Powered by Smithville retail store)
Smithvillecellular.com
SmithvilleSecurity.com
SmithvilleBusiness.com
SwitchToSmithville.com
Bloomington.Smithville.com
Jasper.Smithville.com
Xfinity.com
ATT.com
Spectrum.com
Other (please specify)
6.
If there was one thing you could add to a Smithville website, what would it be?
Current Progress,
0 of 6 answered
