Altered High Covid19 Feedback Survey

Question Title

* 1. What types of telecounseling have you had in the last 8 weeks?

Via ZOOM

Via Phone

Both

Question Title

* 2. Had you met your counselor face to face/in person before you had PHONE and/or ZOOM counseling?

Yes

Question Title

* 3. What kind of device (s) did you use?

My phone

Whānau's phone

My school tablet/ipad

My personal tablet/ipad

My laptop/computer

Whānau's laptop/computer/tablet

Other (Please specify)

Question Title

* 4. If you used ZOOM what data source (s) did you use?

Free public wireless

Home wireless

My phone data

Whānau's phone data

Other (please specify)

Question Title

* 5. If you used ZOOM how easy was it to set up and access?

Difficult

Easy

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 6. Was it easy for you to find a safe and confidential space to talk on the PHONE and/or via ZOOM?

Difficult

Easy

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 7. If you used ZOOM did you experience any problems during your appointment?

Problems with video (couldn’t see, frozen/blurred screen)

Problems with audio (couldn’t hear, sound dropped out, robot voice)

Connection problems (dropped out, kicked out of meeting)

No problems

Other (please specify)

Question Title

* 8. How would you rate your overall experience of ZOOM/PHONE counseling sessions?

Really Bad

Really Good

Clear

i We adjusted the number you entered based on the slider’s scale.

Altered High Covid19 Feedback Survey

Question Title

* 1. What types of telecounseling have you had in the last 8 weeks?

Question Title

* 2. Had you met your counselor face to face/in person before you had PHONE and/or ZOOM counseling?

Question Title

* 3. What kind of device (s) did you use?

Question Title

* 4. If you used ZOOM what data source (s) did you use?

Question Title

* 5. If you used ZOOM how easy was it to set up and access?

Question Title

* 6. Was it easy for you to find a safe and confidential space to talk on the PHONE and/or via ZOOM?

Question Title

* 7. If you used ZOOM did you experience any problems during your appointment?

Question Title

* 8. How would you rate your overall experience of ZOOM/PHONE counseling sessions?

Question Title

* 9. What type of counseling do you prefer? (please number in order of preference)

Question Title

* 10. Do you have any suggestions for how we could improve ZOOM or PHONE counselling sessions?