2020 Marina Guest Survey

As one of our valued guests, we want to know what you think about our services to help us improve your experience.

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* 1. What is the ZIP code of your primary residence?

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* 2. If Tahoe isn't your primary residence, where were you staying during your time here?

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* 3. What area were you staying in?

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* 4. If Tahoe isn't your primary residence, on average, how many days do you spend here during the summer?

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* 5. What is your age?

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* 6. How many people currently live in your household?

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* 7. What is your gender?

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* 8. What is your approximate average household income?

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* 9. What is your ethnicity?

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* 10. When did you first become a Homewood High & Dry Marina customer?

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* 11. How did you first hear about Homewood High & Dry Marina?

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* 12. What is your preferred way of receiving communications regarding contract due dates, new offerings and so on?

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* 13. What year is your boat?

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* 14. What keeps you coming back to Homewood High & Dry Marina?

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* 15. How responsive has our guest services team been when you call in with questions?

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* 16. What is one thing you think the marina could improve upon?

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* 17. How would you rate the value for money of the product?

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* 18. How would you rate the quality of our service?

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* 19. How well do our storage offerings meet your needs?

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* 20. If our service department has completed work on your boat before how likely are you to use our services again?

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* 21. How would you rate the ease of use of the Boat Cloud reservation system?

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* 22. How would you rate our new pop-up tent welcoming area?

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* 23. How well did we do with implementing new safety policies and procedures this summer?

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* 24. Are you aware of our partnership with Superior Boat Repair and Sales?

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* 25. Did you know that we sell and demo new boats, including Nautique and Barletta Pontoons onsite?

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* 26. Are you interested in learning more about our new boat offerings? If so, please include your email below.

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* 27. How likely is it that you would recommend this company to a friend or colleague?

Not at all likely
Extremely likely

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* 28. Do you have any other comments, questions, or concerns?

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