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* 1. How long have you been banking with us?

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* 2. What type of customer are you? (Check all that apply)

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* 3. Which branch do you use most:

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* 4. How often do you go inside the bank lobby?

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* 5. Are there any products or services you would like us to add?

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* 6. As a bank, what do you think we can improve on?

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* 7. Do you bank online?

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* 8. Do you use our banking app on your phone?

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* 9. Do you like our website?

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* 10. Would you open new accounts or apply for loans on your phone/online if given that option?

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