OCTA Customer Roundtable Application Survey

The Orange County Transportation Authority (OCTA) wants to ensure it is providing effective solutions for our customer’s transportation needs, especially from a bus scheduling and routing perspective.

Towards this goal, OCTA uses multiple data sources, including a diverse representation of Customer Roundtable members to provide feedback. If you would like to be considered for participation in a future Customer Roundtable meeting, please provide OCTA your ridership profile below.

OCTA anticipates conducting three Customer Roundtables annually. Each meeting will take place approximately 3 weeks after scheduled service changes (February, June and October). When a Customer Roundtable is scheduled, OCTA will call or email prospective riders and ask approximately 15 questions. If your ridership profile matches our discussion topics, you will be sent an invitation to participate in the Customer Roundtable. Customer Roundtables are held at the OCTA Headquarters located at 600 South Main Street in Orange and will begin at 6:00 pm and will last no more than 2 hours. Participants are not paid for attending.

1.How long have you used OCTA's bus service?(Required.)

Less than one year

More than one year

2.Select the one main purpose of your bus trips.(Required.)

Work

Shopping

School

Other (please specify)

3.Other than the bus how else to you travel in Orange County? (Check All That Apply)(Required.)

Other (please specify)

4.Please indicate the bus route(s) you use most to travel in Orange County and how often you use the route(s). (Select up to 3) (Required.)

Route

How Often Do You Use This Route?

Select a Route:

Select a Route

5.How do you pay your bus fare?(Required.)

Cash at boarding

Buy day pass on bus

Pre-paid pass purchased off the bus

Other (please specify)

6.Which one of the following categories best describes your status?(Required.)

Employed

Student

Other (please specify)

7.Which age category best describes you?(Required.)

18-35 years

36-64 years

65 years or older

8.What is your home zip code?(Required.)

9.What is your language preference?(Required.)

English

Spanish

Vietnamese

Other (please specify)

10.What is your gender?(Required.)

Male

Female

11.Please provide your phone and email address below so that we can contact you for participation in an OCTA Customer Roundtable.(Required.)

First Name:

Last Name:

Email Address:

Daytime Phone Number: