*1.We are now working on finalizing the breakout speakers. Before we do that, we want to know what you want, what topics interest you. Please vote for one or more of the topics listed below or feel free to offer one that isn’t listed:(Required.)

Social Media online reputation management

Leadership

Measuring Customer Satisfaction

Service Recovery

Building Client Relationships (B2B)

Customer Experience Training techniques for new employees

Customer Relationship Management Software

Other topic not listed