As you may be aware, the Social Planning and Research Council of BC (SPARC BC), in partnership with The Federation of Community Social Services of BC (FCSSBC) and the Community Social Services Employers’ Association of BC (CSSEA), is conducting labour market research on the community social services sector in BC. The purpose of this study is to better understand the issues facing the community social services sector in BC surrounding education and training needs, and recruitment and retention. Currently, there is lack of data in the community social services sector, and it is our hope that the data collected through this study will bring diverse stakeholders together to address these issues. Funding for this study is provided through the Canada-British Columbia Labour Market Development Agreement’s Sector Labour Market Partnerships (SLMP) Program administered by the BC Ministry of Advanced Education, Skills and Training.

The term "Community Social Services" refers to organizations that provide support to individuals and communities in BC. These services can be to the benefit of an individual or family in aiming to provide emotional support, information or advocacy to people facing personal challenges at any point in their lives. Such services can also be of benefit to communities supporting collaborative and proactive work toward providing social and cultural well-being of community members. These include services and supports for families, for young people involved in the child protection system, for people with disabilities, for those trying to find jobs, for newcomers to BC, and for our older adults. This study does not include education professionals and primary health care providers such as elementary school and kindergarten teachers, and physicians and nurses given our limited scope for this research. 

Many of publicly funded social services available in BC are provided through contracts between social services organizations and the provincial government. These organizations are separate entities with their own organizational structures, bylaws, histories, and cultures. Some are 100% contracted-funded, some rely wholly on fundraising, some are private companies. Some organizations are unionized or partly unionized, and some organizations are accredited.

As part of this study, we are conducting a survey with paid employees like you working in the community social services sector in BC to help us gain insights into the following labour market information:

➢ Your work information;
➢ Your education and training needs; and,
➢ Your job search process and the types of challenges you face in your current job.

We encourage you to draw upon your experiences of working in the community social services sector. By participating in this survey, you are helping us understand the diverse experiences of frontline workers working in this sector. 

This survey will take approximately 10 minutes to complete. Participating is an entirely voluntary process and you may skip any questions you do not want to answer and end the process at any time. Your responses will be summarized along with those of others to ensure personal anonymity.

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* 1. Do you agree to participate?

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* 2. Are you a frontline worker working in the community social services sector?