Jan 2018 Customer Survey Question Title * 1. What is the length of your membership? Annual 6 month Monthly Don't have one OK Question Title * 2. What type of membership do you or your family member have? Adult Family Senior Teen Child Employee Silver&Fit Silver Sneakers Optum OK Question Title * 3. Does anyone in your family attend group ex classes? Yes No Used to OK Question Title * 4. Does any one in your family attend a different Link program? Yes No Used to OK Question Title * 5. What type of program would you likely use at The Link? Martial Arts Children's Arts and Crafts Adult Art New Group Ex Other (please specify) OK Question Title * 6. Please rank The Link , with 5 being the best. Poor Average Awesome N/A General facility and its amenities General facility and its amenities Poor General facility and its amenities General facility and its amenities Average General facility and its amenities General facility and its amenities Awesome General facility and its amenities N/A Fitness classes and equipment Fitness classes and equipment Poor Fitness classes and equipment Fitness classes and equipment Average Fitness classes and equipment Fitness classes and equipment Awesome Fitness classes and equipment N/A Staff knowledge Staff knowledge Poor Staff knowledge Staff knowledge Average Staff knowledge Staff knowledge Awesome Staff knowledge N/A Staff friendliness Staff friendliness Poor Staff friendliness Staff friendliness Average Staff friendliness Staff friendliness Awesome Staff friendliness N/A Cleanliness of the facility Cleanliness of the facility Poor Cleanliness of the facility Cleanliness of the facility Average Cleanliness of the facility Cleanliness of the facility Awesome Cleanliness of the facility N/A Camp and After School Program Camp and After School Program Poor Camp and After School Program Camp and After School Program Average Camp and After School Program Camp and After School Program Awesome Camp and After School Program N/A Senior programs Senior programs Poor Senior programs Senior programs Average Senior programs Senior programs Awesome Senior programs N/A City special events City special events Poor City special events City special events Average City special events City special events Awesome City special events N/A Rental facilities Rental facilities Poor Rental facilities Rental facilities Average Rental facilities Rental facilities Awesome Rental facilities N/A OK Question Title * 7. If you chose average or lower on any of the above areas, please take a moment to let us know why we did not score higher in your opinion. Facility in general Fitness Staff in general OK Question Title * 8. Where have you seen marketing or information about The Link? (choose all that apply) City Website Link Website General internet search Facebook Nextdoor Movie theater Ad on the Internet Direct Mailer Water Bill Friend Family Member Child's School Door Hanger Event Booth Cable Ad Other (please specify) OK Question Title * 9. What type of Outdoor Programing would you or your family be most likely to attend? (choose all that you would like) None Hiking Biking Fishing Backpacking Camping Kayaking Geocaching Disc Golf Wildlife Viewing Gardening OK Question Title * 10. Not mandatory, but please give us your email for a chance at 3 free months for a membership for you or your family at The Link or $150 toward a rental at The Link. (email will not be given or sold to any entity). OK DONE