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SSI 2019 Recurring Revenue Survey
1.
What percentage of your company's current
overall
(total) revenue is recurring monthly revenue
(RMR)
?
What percentage of your company's current
residential
revenue is recurring monthly revenue
(RMR)
?
What percentage of your company's current
commercial/industrial
revenue is recurring monthly revenue
(RMR)
?
Zero (0%)
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 30%
31% - 40%
41% - 50%
51% - 75%
More than 75%
OVERALL
Zero (0%)
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 30%
31% - 40%
41% - 50%
51% - 75%
More than 75%
RESIDENTIAL
Zero (0%)
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 30%
31% - 40%
41% - 50%
51% - 75%
More than 75%
COMMERCIAL / INDUSTRIAL
Zero (0%)
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 30%
31% - 40%
41% - 50%
51% - 75%
More than 75%
2.
How much
($$$)
does your company generate in recurring revenue on a monthly basis?
3.
What is your company's estimated total
overall
RMR per account / customer?
What is your company's estimated
residential
RMR account / customer?
What is your company's estimated
commercial/industrial
RMR account / customer?
OVERALL
:
RESIDENTIAL
:
COMMERCIAL / INDUSTRIAL
:
4.
Approximately how much has your company's RMR grown during the past year?
Approximately how much has your company's RMR grown during the past 5 years?
No growth -- decline
Little or no change
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 25%
26% - 50%
51% - 75%
75% - 100%
More than 100%
Past-Year growth
No growth -- decline
Little or no change
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 25%
26% - 50%
51% - 75%
75% - 100%
More than 100%
5-Year growth
(i.e., since 2013)
No growth -- decline
Little or no change
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 25%
26% - 50%
51% - 75%
75% - 100%
More than 100%
5.
Approximately what percentage share of your company's
overall
RMR comes from each of the following technology areas?
(percentages should add to 100%)
Access Control
Building Automation
Fire / Life Safety
Home Automation
Intrusion Alarm Detection
Video Surveillance
"Other"
(please specify with brief description and % share)
:
6.
Please select any and all of the following RMR-based services that your company currently offers:
Energy management
Guard patrol response
Intrusion/burglar alarm monitoring
Video guard tour
Managed / Hosted access control
PERS/Personal emergency and medical monitoring
Video intrusion alarm verification
Mobile/interactive monitoring services
Remote system diagnostics
Maintenance/Service agreements
Operational business/Big Data solutions
DIY system servicing
Fire alarm inspections
Video monitoring
Managed (network/IT) security services
Cloud-based services
DIY system monitoring
Cybersecurity services
Other? If so, please specify below:
7.
What percentage growth do you project for your
overall
company revenue during the next year?
What percentage growth do you project for your company's RMR during the next year?
No growth -- decline
Little or no change
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 25%
26% - 50%
More than 50%
Overall
No growth -- decline
Little or no change
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 25%
26% - 50%
More than 50%
RMR
No growth -- decline
Little or no change
1% - 5%
6% - 10%
11% - 15%
16% - 20%
21% - 25%
26% - 50%
More than 50%
8.
Thank you very much for taking the time to participate in this survey! To be entered into our prize drawing for the chance to win a $100 AMEX Gift Card, please provide your email address in the space below:
Name
Company
Email Address
Phone Number
