Providing world-class customer service is a top priority at the Social Security Administration. Your opinion is very important to us, and will help shape how you conduct business with us in the next 10 to 15 years. The survey consists of 10 questions and should take only a few minutes with responses remaining completely anonymous.  Thank you for your time and participation.

Approved, OMB Control No. 0960-0788

“Paperwork Reduction Act Statement – This information collection meets the requirements of 44 U.S.C. §3507, as amended by section 2 of the Paperwork Reduction Act of 1995. You do not need to answer these questions (OR participate in this focus group OR complete this telephone survey) unless we display a valid Office of Management and Budget control number. We estimate that it will take about 5 minutes to read the instructions, gather the facts, and answer the questions. You may send comments on our time estimate above to: SSA, 6401 Security Blvd., Baltimore, MD 21235-6401. Send only comments relating to our time estimate to this address, not the completed form.”