Town of Wrentham - Community Communication Survey The Town of Wrentham is reviewing how it shares information with residents, businesses, and community stakeholders. Your feedback will help us decide which channels, tools, and formats to invest in going forward — from the town website and social media to newsletters, text alerts, and public meetings.This survey takes about 5–7 minutes to complete. Responses are anonymous unless you choose to provide contact information at the end. Thank you for helping shape a more connected Wrentham. Section 1: About You Question Title * 1. Which best describes you? (select all that apply) Resident Business owner/operator in Wrentham Employee of a Wrentham business Property owner (non-resident) Town board/committee member or volunteer Local organization, non-profit or civic group representative Other (please specify) Question Title * 2. What is your age range? (Optional) Under 18 18-24 25-34 35-44 45-54 55-64 65+ Prefer not to say Section 2: Current Awareness Question Title * 3. How informed do you currently feel about Town news, events, and decisions? Very Informed Somewhat informed Not very well informed Not informed at all Question Title * 4. Where do you currently get information about the Town? (Select all that apply) Town of Wrentham website In Town Newsletter Facebook Instagram X (Twitter) Nextdoor Local newspaper (print or online) Cable access/local TV Town text/SMS alerts (e.g. Nixle) Signs/flyers posted around Town Word of mouth/neighbors Town meeting/public hearings I don't currently get Town information Other (please specify) Question Title * 5. How easy is it to find the information you're looking for on the Town website? Very easy Somewhat easy Somewhat difficult Very difficult I have not visited the Town website Section 3: Preferred Channels Question Title * 6. Which methods would you PREFER to use to receive Town information? (Select up to 3) Town website Email newsletter Text/SMS alerts Facebook Instagram X (Twitter) Nextdoor Local newspaper (such as the Sun Chronicle or Norfolk-Wrentham News Printed mailers sent to my home or business Community bulletin boards/flyers Public meetings/Town Meeting A mobile app Question Title * 7. Have you signed up for Nixle, the Town’s emergency and community alert service? Yes No Question Title * 8. How often would you like to receive routine Town updates (non-emergency)? Weekly Every two weeks Monthly Only for major announcements Section 4: Content Interests Question Title * 9. What types of information are you most interested in receiving? (Select all that apply) Town Meeting warrants and results Board/committee meeting agendas and minutes Road work, construction, and detours Public safety and emergency alerts Trash/recycling schedules and changes Permits, licensing, and inspections Tax bills and municipal finance Local business news and support programs Job openings with the Town Grants, funding opportunities, and volunteer opportunities Elections and voting information Recreation and community events Other (please specify) Section 5: Business Owner or Employee of a Business in Town Question Title * 10. As a business owner, or an employee of a business, how well does the Town currently communicate information relevant to you? Very well Adequately Poorly Not at all Not Applicable Question Title * 11. Would you be interested in a dedicated business/economic development newsletter or communication channel? Yes No Not Applicable Question Title * 12. How should the Town send your organization time-sensitive updates? Answer if applicable: Email Town website Social media Text message/SMS alert Emergency/notificstion alert system Not applicable to my organization Section 6: Two-Way Communication & Accessibility Question Title * 13. How would you prefer to share feedback, questions, or concerns with the Town? (Select all that apply) Online contact form/portal Email to specific department Phone In-person at Town Hall Public comment at a meeting Suggestion box Other (please specify) Question Title * 14. Which accommodations would help you access Town communications? (Select all that apply.) Materials in a language other than English Large print or screen-reader-compatible formats Materials that don't require internet access None needed If you selected materials in a language other than English, please specify the language. Question Title * 15. Do you have reliable access to the internet via a smartphone or computer? Yes, both Internet only, no smartphone Smartphone only, limited home internet Neither/limited access Section 7: Open Feedback Question Title * 16. What is one thing the Town could do to improve communication? Please share any other preferences or experiences. Optional Contact Information If you'd like to be entered into a follow-up focus group, or if you'd like a response to a specific concern, please provide your contact information below. This is entirely optional and will not be linked to your survey answers. Question Title * 17. Name Question Title * 18. Email address Question Title * 19. Telephone Number Question Title * 20. Preferred contact method Email Telephone Done