2018 Needs Assessment Advance Survey

Question Title

* 1. How would you classify your business?

Lodging, Accommodations

Food & Beverage

Attraction

Retail

Tour Services

Transportation

Sports & Recreation

Entertainment & Venues

Other (please specify)

Question Title

* 2. How large is your staff at total capacity?

1 - 20

21 - 50

51 - 150

151 and up

Question Title

* 3. Which positions at your business have the highest turnover?

Question Title

* 4. Are you currently looking for new employees?

Yes

Question Title

* 5. Please rate these employee capabilities.

	This is not important to me.	This would be helpful but is not necessary	This is essential to employees' success in my business.	I would schedule and pay for my employees to be trained in this
Knowledgeable about Memphis, restaurants, activities, attractions.	Knowledgeable about Memphis, restaurants, activities, attractions. This is not important to me.	Knowledgeable about Memphis, restaurants, activities, attractions. This would be helpful but is not necessary	Knowledgeable about Memphis, restaurants, activities, attractions. This is essential to employees' success in my business.	Knowledgeable about Memphis, restaurants, activities, attractions. I would schedule and pay for my employees to be trained in this
Knowledgeable about amenities in the immediate neighborhood of your business	Knowledgeable about amenities in the immediate neighborhood of your business This is not important to me.	Knowledgeable about amenities in the immediate neighborhood of your business This would be helpful but is not necessary	Knowledgeable about amenities in the immediate neighborhood of your business This is essential to employees' success in my business.	Knowledgeable about amenities in the immediate neighborhood of your business I would schedule and pay for my employees to be trained in this
Enthusiastic and confident enough to recommend Memphis entertainment & amenities.	Enthusiastic and confident enough to recommend Memphis entertainment & amenities. This is not important to me.	Enthusiastic and confident enough to recommend Memphis entertainment & amenities. This would be helpful but is not necessary	Enthusiastic and confident enough to recommend Memphis entertainment & amenities. This is essential to employees' success in my business.	Enthusiastic and confident enough to recommend Memphis entertainment & amenities. I would schedule and pay for my employees to be trained in this
Conversant and knowledgeable enough to make recommendations for visitors and customers	Conversant and knowledgeable enough to make recommendations for visitors and customers This is not important to me.	Conversant and knowledgeable enough to make recommendations for visitors and customers This would be helpful but is not necessary	Conversant and knowledgeable enough to make recommendations for visitors and customers This is essential to employees' success in my business.	Conversant and knowledgeable enough to make recommendations for visitors and customers I would schedule and pay for my employees to be trained in this

Question Title

* 6. Please rate these employee capabilities.

	This is not important to me.	This would be helpful but is not necessary	This is essential to employees' success in my business.	I would schedule and pay for my employees to be trained in this
Empathetic for visitors' and customers' situations	Empathetic for visitors' and customers' situations This is not important to me.	Empathetic for visitors' and customers' situations This would be helpful but is not necessary	Empathetic for visitors' and customers' situations This is essential to employees' success in my business.	Empathetic for visitors' and customers' situations I would schedule and pay for my employees to be trained in this
Equipped with business support skills, i.e. handling payments, inventory, reports	Equipped with business support skills, i.e. handling payments, inventory, reports This is not important to me.	Equipped with business support skills, i.e. handling payments, inventory, reports This would be helpful but is not necessary	Equipped with business support skills, i.e. handling payments, inventory, reports This is essential to employees' success in my business.	Equipped with business support skills, i.e. handling payments, inventory, reports I would schedule and pay for my employees to be trained in this
Punctual	Punctual This is not important to me.	Punctual This would be helpful but is not necessary	Punctual This is essential to employees' success in my business.	Punctual I would schedule and pay for my employees to be trained in this
Neat in appearance	Neat in appearance This is not important to me.	Neat in appearance This would be helpful but is not necessary	Neat in appearance This is essential to employees' success in my business.	Neat in appearance I would schedule and pay for my employees to be trained in this
Neat in completion of tasks in your workplace	Neat in completion of tasks in your workplace This is not important to me.	Neat in completion of tasks in your workplace This would be helpful but is not necessary	Neat in completion of tasks in your workplace This is essential to employees' success in my business.	Neat in completion of tasks in your workplace I would schedule and pay for my employees to be trained in this
Adept enough to manage personal finance, transportation, life skills	Adept enough to manage personal finance, transportation, life skills This is not important to me.	Adept enough to manage personal finance, transportation, life skills This would be helpful but is not necessary	Adept enough to manage personal finance, transportation, life skills This is essential to employees' success in my business.	Adept enough to manage personal finance, transportation, life skills I would schedule and pay for my employees to be trained in this

Question Title

* 7. How do you recruit?

Word of mouth

Personal referrals

Job fairs

Job posting sites online

Community boards, social media

Other

Question Title

* 8. Have you had your staff participate in Welcome to Memphis Training before?

Yes

Question Title

* 9. If you answered yes, would you recommend this program to other employers?

Yes

Question Title

* 10. If you have not accessed Welcome to Memphis training, what has prevented you from participating?

I want to but haven't had time yet

I'm not sure how to participate.

Other

Other (please specify)