Community Development Survey

How Are We Doing?

Charlotte County Community Development Department would like to know how you think we are doing. Please answer the following questions and give us any feedback you think may help us improve our service. Thank you in advance for take the time to help.

1.My Contact with the Community Development Department involved (Please check all that apply):

Permitting Office

Zoning

Plans Review

Inspection

Code Enforcement

Land Information and mapping

Right of Way and Stormwater

Other (please specify)

2.Type of Contact (Please check all that apply):

In person in the office

In person in the field

Telephone

On-line Services

Fax

E-mail

3.Please rate the following aspects of your experience (5 being excellent, 1 being poor):

N/A

Staff was courteous and respectful?

N/A

Staff provided accurate information

N/A

Staff was friendly

N/A

Staff was helpful

N/A

Staff was knowledgeable

N/A

Service received was efficient

N/A

Service received was timely

N/A

Calls were returned appropriately

N/A

Was your question answered or issue resolved?

N/A

If not were you clearly informed of the next steps and given any assistance needed to proceed

N/A

Online services were easily accessible

N/A

Overall, my experience with Community Development was…?

N/A

4.Do you have any comments about your above responses?

5.Are there any changes to the department that you would recommend?

6.Optional information if follow-up is desired:

Name:

Email Address:

Phone Number:

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