Seattle Public Utilities (SPU) is updating its Strategic Business Plan and wants to hear from you!

The Strategic Business Plan will guide how the utility will prioritize investments and plan for the future.

Thank you to all who may have answered our surveys or attended events in the past and shared your thoughts about SPU. Please know that this input is very important to us and helps us continually refine and improve our services.

Now, please share your insights on some big picture questions as we prepare our plan. Take this quick 5-minute survey: 

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1. On a scale of 1 (extremely dissatisfied) to 5 (very satisfied), how satisfied are you with the following SPU services?

  1 (extremely dissatisfied) 2 3 4 5 (very satisfied)
Drinking Water
Garbage, Recycling, and Composting
Sewer (wastewater)
Drainage and Flood Prevention

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2. On a scale of 1 (extremely dissatisfied) to 5 (very satisfied), how satisfied are you with the overall cost and value of SPU services (drinking water, garbage, recycling, composting, sewer, drainage and flood prevention)?

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3. What areas for improvement would you like to see SPU focus the most on in the next 5 years? Please select your top 3 focus areas for improvement.

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4. What do you think are the biggest water and waste management challenges facing Seattle in the next 20 years?

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5. How can SPU and the community work together to meet current and future challenges?

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6. What is your home zip code?

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7. Would you like to be contacted in the future about SPU’s Strategic Business Plan? 

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