Thank you for your time.  In order for us to continuously improve the client/patient experience, we would like to solicit feedback from you on this short survey.  We only need a few minutes of your time. 

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* 1. What is your relationship to the patient?

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* 2. Which Spectrum Patient Services branch do you receive services from?

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* 3. Did you feel safe when the staff provided your transportation service?

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* 4. Did our staff treat you with courtesy and respect?

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* 5. Did our staff arrive as scheduled?

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* 6. Did our staff wear Spectrum Patient Services uniform and identification badge displaying their name?

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* 7. When you called our offices of Spectrum Patient Services with issues (e.g. billing, services provided, scheduling), was your inquiry responded to in a timely/efficient manner?

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* 8. Overall, how would you rate the services that you received from Spectrum Patient Services?

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* 9. Would you recommend Spectrum Patient Services to family or friends?

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* 10. Do you know about the services offered through Spectrum's other divisions:  Seniors for Seniors and Spectrum Health Care?

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