SPELD Victoria's Live Chat Satisfaction Survey Question Title * 1. How satisfied are you with the service you received from SPELD Victoria's Live Chat? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied OK Question Title * 2. How long did you wait for a response from our educational psychologist? Less than 5 minutes 5-10 minutes 10-30 minutes More than 30 minutes OK Question Title * 3. Do you feel your questions were adequately addressed and answered? Yes No Neutral/not sure OK Question Title * 4. How likely are you to follow up on the advice you received via SPELD Victoria live chat? Very likely Likely Neither likely or unlikely Unlikely Very Unlikely OK Question Title * 5. How likely are you to use SPELD Victoria's live chat again? Very likely Likely Neither likely or unlikely Unlikely Very unlikely OK Question Title * 6. Thank you for completing the SPELD Victoria live chat survey. We really appreciate your feedback. If you have any other comments/suggestions for us please leave them in the box below. OK DONE