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* 1. The SPEDCO Loan Officer was available to work on this project in a timely way.

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* 2. All of my calls with questions were answered promptly and accurately.

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* 3. The loan officer was effective at explaining and simplifying the complexities of the SBA process with my client.

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* 4. The loan application and approval decision was completed in a timely way.

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* 5. The administrative staff and loan closers are knowledgeable, helpful and prompt to answer questions.

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* 6. The closing went smoothly.

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* 7. I will use SPEDCO again.

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* 8. I will recommend SPEDCO to my colleagues.

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* 9. May we contact you for a reference and/or testimonial?

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