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* 1. The SPEDCO loan officer explained the process and requirements clearly and accurately.

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* 2. The process went better or as well as expected.

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* 3. The SPEDCO administrative staff and loan closers are knowledgeable, helpful and prompt to answer questions.

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* 4. The closing went smoothly.

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* 5. I would recommend SPEDCO to my business colleagues.

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* 6. May we contact you for a reference and/or referral?

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