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SPARTA Survey - City of Spartanburg
The City of Spartanburg is developing a transit plan to improve transit services to the community. In order to develop transit services that meet the needs of the community now and in the future, we need your help!
1.
Where did your trip start? (Address, nearest intersection, or landmark)
2.
How did you get to the bus stop?
Walk
Wheelchair
Ride a Bike
Drive
Get Dropped Off
Carpool
Uber/Lyft
Other (please specify)
3.
If you walked or rode a bike, how long is your typical walk/ride to catch the bus?
Less than 10 minutes
10-20 minutes
More than 20 minutes
4.
Where will your trip end? (Address, nearest intersection, or landmark)
5.
How will you get from the bus stop to your destination?
Walk
Wheelchair
Ride a Bike
Drive
Get Dropped Off
Carpool
Uber/Lyft
Other (please specify)
6.
Typically, how long does it take you to reach your final destination from the bus stop?
Less than 10 minutes
10-20 minutes
More than 20 minutes
7.
What is reasonable walking/biking time to/from the bus stop?
Less than 10 minutes
10-20 minutes
More than 20 minutes
8.
Did you need to transfer between bus routes to get to your destination?
Yes
No
9.
Did you use a wheelchair, scooter, or walker during your trip?
Yes
No
10.
If you rode your bike to/from transit, did you use bike racks?
Yes, I used a bike rack at the bus stop
Yes, I used the bike rack on the front of the bus on this trip
11.
What is the purpose of your trip today?
Work
School/College/Training
Medical
Social/Fun/Entertainment
Shopping/Errands
Restaurant
Home
Other (please specify)
12.
Typically, how often do you ride the bus?
This is my first time
A few times a month or less
1-4 trips per week
5 or more trips per week
13.
If bus service had not been available today, how would you have made this trip?
Drive own vehicle
Ride with someone
Taxi
Uber/Lyft
Walk
Bike
Other public transit service
Would not have made this trip
14.
What is your reason for any level of satisfaction?
Convenience
Cost Savings
No Parking Hassle
I don't have a license
I don't have access to a reliable vehicle
I want to let someone else do the driving
I'm making an environmentally friendly choice
Connections to other transportation services
Other (please specify)
15.
What is your reason for any level of dissatisfaction?
I had to wait too long
The trip took too long
Cleanliness
It doesn't go where I need it to go
It doesn't operate when I need it to operate
Safety
I think it's too expensive
Other (please specify)
16.
How long have you been using SPARTA service?
This is my first day
0 to 6 months
7 months to less than 1 year
1 to 2 years
2 to 5 years
More than 5 years
17.
Would you recommend SPARTA to your family and friends?
Yes
No
18.
Why?
19.
Are there places that you’d like to go on the bus where it doesn’t go now?
Yes
No
20.
Where?
21.
Are there times that you’d like to ride the bus but it doesn’t operate now?
Yes
No
22.
When?
23.
Which three of the following service improvements would make SPARTA service better for you to use?
More frequent service on existing routes
More benches and shelters at bus stops
More bike racks at bus stops
Improved security at stops and on buses
Later service
Improved on-time performance on existing routes
More routes/services
Other (please specify)
24.
Do you own a bicycle?
Yes
No
25.
Are you willing/able to ride it to/from the bus stops?
Yes
No
In order to be entered into a drawing for 5 $50 gift card and 10 31-day passes, please answer the following questions:
26.
What is your current employment status?
Employed full-time
Employed part-time
Retired
Full-time student
Part-time student
Not currently employed
27.
What is your age?
Under 18
18-24
25-34
35-54
55-64
65-74
74-84
85+
28.
How many vehicles are available in your household?
0
1
2
3+
29.
Do you speak a language other than English at home?
Yes
No
30.
Which language?
31.
What is your annual household income?
Under $10,000
$10,000-$19,999
$20,000-$29,999
$30,000-$39,999
$40,000-$49,999
$50,000+
32.
Name
33.
Email Address
34.
Phone Number
35.
Home Zip Code
36.
Would you like to be kept informed about the study as it progresses?
Yes
No
Thank you for completing the survey and helping us improve transportation services in the region - now and into the future!
Current Progress,
0 of 36 answered