2026 Sandy Pines Public Safety Survey

Your Experience with Public Safety

Sandy Pines Public Safety is available 24 hours a day, 365 days a year. In addition to operating the Main Gate and seasonal Phase 3 Gate, Public Safety patrols the park and Lake Monterey, responds to calls for assistance, supports guest access, and helps address safety concerns throughout the community.

This survey is designed to evaluate the Public Safety Department as a whole. Your feedback will help us understand what is working well, identify the public safety concerns that matter most to our community, and determine where improvements may be needed.

If you would like to provide feedback about a specific interaction with an individual Sandy Pines employee, please complete the Sandy Pines Staff Survey.

This survey is not monitored for emergencies or time-sensitive concerns. In an emergency, call 911 first and then Sandy Pines Public Safety at 616.896.9006.
1.Optional: Which area of Sandy Pines do you primarily stay in?
2.During the past 12 months, have you directly used a Public Safety service or contacted Public Safety for any reason?

This includes gate access, guest pass assistance, office services, telephone or email assistance, patrol assistance, emergency response, warnings, violations, or other Public Safety services.
(Required.)