Customer Satisfaction Survey We value your feedback. Your feedback will help us serve you better! Question Title * 1. How long have you been a customer of STANDARDS ORGANISATION OF NIGERIA? Less than six months Six months to a year 1 - 2 years More than 2 years I am not a customer Question Title * 2. Which of the following services of STANDARDS ORGANISATION OF NIGERIA did you use? (Please select all that apply.) Standards Testing Services SONCAP MANCAP Management Systems certification Training Services Inspection Services Other (please specify) Question Title * 3. Overall, how satisfied are you with STANDARDS ORGANISATION OF NIGERIA? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not satisfied at all Question Title * 4. How well does our services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 5. How would you rate the quality of our Services? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 6. How would you rate the value addition of our services to your organization? Extremely valuable Very valuable Somewhat valuable Not so valuable Not at all valuable Question Title * 7. How responsive have we been to your questions or concerns? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Question Title * 8. How likely are you to refer us to others? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 9. Do you have any other comments, questions, or concerns? Done
